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Sound Bites with Wendy Luu

Sound Bites with Wendy Luu

As part of our legal team, Wendy Luu helps Audible manage the risks that global companies can face and works to ensure we meet compliance. She also volunteers by providing free legal services to those in need and participates in our employee-led Impact Group, Asians@Audible, where she helps to foster a sense of community and belonging. Get to know her below!

What is life like at the hub you are aligned to?

I work at the Audible San Francisco hub, co-located at the Amazon building in the city’s Financial District. The seventh floor co-working space makes it easy to grab lunch or hang out with Audible colleagues after work, and sharing the building with Amazon Music has been great for cross-team connections. My favorite feature? The wellness studio with personal training and group fitness classes.

How do you exemplify our People Principles in your day-to-day work?

Before joining Audible, I spent more than eight years in banking, so I've seen how risk management works in highly regulated industries. My role is essentially drawing inspiration from culture and technology, then taking those lessons and adapting them to Audible's culture and business model. For example, Risk Appetite Frameworks are standard in financial services — these are formal statements that guide risk decisions. I studied what made them effective in banking, then rebuilt the concept for Audible’s specific context.

Can you describe any community impact activities you’ve participated in? What do those experiences bring to you, personally?

I, along with much of Audible’s legal team, volunteer for pro bono legal work. One experience that stayed with me was helping establish a nonprofit that provides at-risk young women with resources and temporary housing. Growing up in a marginalized community in Australia, I saw firsthand what a lack of support can do. This work reminds me that access to the right resources at the right time can impact the lives of many.

Have you ever received any meaningful customer feedback?

I was working on European Accessibility Act (EAA) compliance when I met someone at my local running club — Achilles San Francisco, which supports runners with disabilities — who is a blind Audible user. She told me that Audible is her primary source of entertainment and how much she relies on our app’s compatibility with screen reader programs. That conversation really stuck with me. She reminded me we're building something that connects people to stories when they need it most. It made all those EAA compliance discussions feel a lot more personal and urgent.

What are the benefits you find invaluable for your personal well-being, or that help make both your work life and personal life more fulfilling?  

As someone who seeks continuous improvement, I really appreciate Audible’s tuition reimbursement program. I used it towards courses on product management and AI strategy. This has really helped me better understand the work I do in the regulatory/compliance landscape and how our product teams develop new features or think about long-term strategy.

What’s one quality people interested in working on Audible’s Legal team need in order to be successful?

I think being in a legal-adjacent role, like risk management, requires you to imagine and invent before someone asks you to (another of Our People Principles). Risk management is often proactive; it’s about seeing around corners and anticipating risks before they occur. I also think being curious and open enables you to better come up with different solutions.

What advice would you have for a candidate considering Audible?

I recommend reading through Our People Principles and thinking about whether they are aligned with your own values. It was amazing to me that not only are these principles on paper, but leaders here really do try to inhabit these principles in everyday and strategic decisions.

What was your first Audible listen, and what inspired you to check it out?

Grit, by Angela Duckworth. I was in the middle of reading it but noticed, in the evenings, my eyes would feel tired, especially because my job entails looking at a computer screen all day. I started listening to the audiobook, as it was captivating, and it helped me with my bedtime wind-down routine without the eye strain. From there, I realized I could multitask while listening to books.

What made you choose to work at Audible, and what made you want to stay?

Being at an organization that encourages people to suggest new ideas or provide opinions really makes me feel like I’m in a safe place where I can bring my best self to work. I stayed because I appreciate the opportunity to be involved in Impact Groups, to make a difference, and to learn from really smart and energized people on my team.

How did you get involved with our employee-led Impact Group Asians@ Audible?

I participated in events led by other well-established groups, like Women@ Audible, and I appreciated the skills and thought that went into the programming. That got me excited about getting involved more closely with Asians@ to build and learn from the community within Audible. I also love meeting new people and talking about exciting things happening in the cultural zeitgeist, as well as some of the challenges in the broader community. I also love working with leaders that I wouldn’t necessarily cross paths with otherwise.

Can you describe a moment or experience within Asians@ that made you feel particularly connected to your colleagues or the company culture?

I moderated a panel with four esteemed leaders at Audible. It was fascinating to learn about some of their non-linear career journeys, and their challenges resonated strongly with me. I felt like I was seen, and that some of my professional/development questions were also areas they had navigated in their careers. What I really appreciated is that a number of leaders at Audible also took the time out of their schedules to attend these events, which really shows the value they place on these.

What kinds of professional development, mentoring or growth opportunities have you gained access to through Asians@?

I've developed public-speaking skills, learned to moderate panels, and improved my executive communication and creative thinking. Just as valuable has been learning to truly listen to our members' needs. Most of all, it's given me a community where I feel I belong.

Lightning Round!

Favorite genre? Self-help.

Listening from a speaker or headphones? Headphones. Specifically my AirPods with noise cancellation so I’m immersed in the full experience.

Favorite activity while listening? Walking my dog, Ketchup.

Morning person or night owl? Morning person. You won’t find me awake past nine p.m.

Favorite snack? Controversial, but I love Vegemite toast!


What is your favorite listen?

The Midnight Library, by Matt Haig. I’m fascinated with the concept of exploring alternative lives shaped by different choices. It was through this

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Audible's People Principles celebrate who we are and where we've been, and guide the way we work shoulder to shoulder to enhance the lives of our millions of customers around the world. They reflect and apply to everyone who works at Audible—the entrepreneurs and operators, the dreamers and the doers, those who have worked here for 25 years and those who have arrived in the past few weeks and months.

View all Our People Principles