People & Places Operations Specialist – APAC
People & Operations | Job ID 3208405Job Summary
At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS ROLE
Audible is seeking a proactive, articulate, and enthusiastic individual for the role of P&P Operations Specialist – APAC. This position will report to the People and Places Operations and Compliance Lead and will play a vital role in managing the employee lifecycle across Audible's APAC region (Australia, Singapore, Japan, and India) by leveraging technology, ensuring data integrity, and providing exceptional operational support.
This is an excellent opportunity for an early to mid-career HR professional who thrives in a dynamic, fast-paced environment and is eager to develop expertise in regional HR operations, systems administration, and cross-functional collaboration.
ABOUT YOU
You are a detail-oriented problem-solver with a strong aptitude for data management and analysis. You have a proven track record of maintaining data accuracy and integrity, and you thrive in a collaborative environment with evolving priorities. Your exceptional communication skills and customer service orientation allow you to effectively support managers, employees, and HR partners across multiple countries and time zones.
You are curious, eager to learn, and comfortable navigating ambiguity. You take initiative to solve problems, ask thoughtful questions, and contribute to process improvement.
As the P&P Operations Specialist - APAC, you will...
- Process and maintain employee lifecycle events including onboarding, offboarding, job changes, manager changes, and salary updates across Workday and Amazon systems
- Conduct data reconciliations to maintain and resolve discrepancies between systems.
- Support Workday testing cycles (March and September) by validating data and documenting issues
- Coordinate new joiner processing via Amazon pathway and ensure timely addition to Workday upon start date
- Process exits and terminations, managing dual-entry requirements between Workday and Amazon HR Service Center
- Support contractors (FTC, CWR) management including onboarding, off-boarding, contract renewals, extensions, system updates, policies and reporting
- Assist with leave of absence processing and provide guidance on regional leave policies
- Coordinate with external recruitment agencies (Australia and Singapore) to manage contractor relationships
- Assist with government reporting requirements, including Singapore Ministry of Manpower (MoM) employee composition reports and Australia WGEA reporting
- Maintain and update regional AskHR pages (Australia, Japan, Singapore, India) to ensure accurate policy information
- Provide training and guidance to managers on system functionality, data management best practices, and regional processes
- Partner with Amazon HR teams (HRBPs, PATH, Leave Management) to resolve regional operational matters
- Identify opportunities to streamline HR processes, reduce manual work, and improve workflows
- Contribute to ad-hoc HR projects and initiatives that support the overall success of the P&P Operations function
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
ABOUT THIS ROLE
Audible is seeking a proactive, articulate, and enthusiastic individual for the role of P&P Operations Specialist – APAC. This position will report to the People and Places Operations and Compliance Lead and will play a vital role in managing the employee lifecycle across Audible's APAC region (Australia, Singapore, Japan, and India) by leveraging technology, ensuring data integrity, and providing exceptional operational support.
This is an excellent opportunity for an early to mid-career HR professional who thrives in a dynamic, fast-paced environment and is eager to develop expertise in regional HR operations, systems administration, and cross-functional collaboration.
ABOUT YOU
You are a detail-oriented problem-solver with a strong aptitude for data management and analysis. You have a proven track record of maintaining data accuracy and integrity, and you thrive in a collaborative environment with evolving priorities. Your exceptional communication skills and customer service orientation allow you to effectively support managers, employees, and HR partners across multiple countries and time zones.
You are curious, eager to learn, and comfortable navigating ambiguity. You take initiative to solve problems, ask thoughtful questions, and contribute to process improvement.
As the P&P Operations Specialist - APAC, you will...
- Process and maintain employee lifecycle events including onboarding, offboarding, job changes, manager changes, and salary updates across Workday and Amazon systems
- Conduct data reconciliations to maintain and resolve discrepancies between systems.
- Support Workday testing cycles (March and September) by validating data and documenting issues
- Coordinate new joiner processing via Amazon pathway and ensure timely addition to Workday upon start date
- Process exits and terminations, managing dual-entry requirements between Workday and Amazon HR Service Center
- Support contractors (FTC, CWR) management including onboarding, off-boarding, contract renewals, extensions, system updates, policies and reporting
- Assist with leave of absence processing and provide guidance on regional leave policies
- Coordinate with external recruitment agencies (Australia and Singapore) to manage contractor relationships
- Assist with government reporting requirements, including Singapore Ministry of Manpower (MoM) employee composition reports and Australia WGEA reporting
- Maintain and update regional AskHR pages (Australia, Japan, Singapore, India) to ensure accurate policy information
- Provide training and guidance to managers on system functionality, data management best practices, and regional processes
- Partner with Amazon HR teams (HRBPs, PATH, Leave Management) to resolve regional operational matters
- Identify opportunities to streamline HR processes, reduce manual work, and improve workflows
- Contribute to ad-hoc HR projects and initiatives that support the overall success of the P&P Operations function
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
Basic Qualifications
- Bachelor's degree, or 4+ years of HR experience
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience performing accurate data entry and analysis
- Experience in oral and written communication
- Experience working cross functionally across several teams
- Experience navigating ambiguity and adapting to changing priorities
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience performing accurate data entry and analysis
- Experience in oral and written communication
- Experience working cross functionally across several teams
- Experience navigating ambiguity and adapting to changing priorities
Preferred Qualifications
- Experience with Workday, PeopleSoft, or similar HRIS platforms
- Familiarity with APAC employment practices and regional HR requirements
- Exposure to multi-country HR operations
- Experience with process documentation and improvement initiatives
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Familiarity with APAC employment practices and regional HR requirements
- Exposure to multi-country HR operations
- Experience with process documentation and improvement initiatives
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
