Director of Software Development, Fraud Defense Engineering
Technology | Job ID 10394916Job Summary
ABOUT THIS ROLE
As the Director of Software Development for Fraud Defense Engineering, you will lead the engineering team responsible for protecting Audible's business integrity. Your primary focus will be Fraud Defense — designing, developing, and scaling the tools and platforms that proactively detect, prevent, and mitigate fraud and piracy across all Audible marketplaces. You will also provide engineering leadership for Strategic Data Regulation and Technology Resilience initiatives, ensuring Audible's services are recoverable, compliant, and trustworthy.
You will own the technical vision and delivery for purpose-built solutions that power fraud detection and investigation, protect content rights, ensure disaster recovery readiness, and maintain compliance with data handling regulations. You will partner closely with fraud analysts, data scientists, product managers, legal, and engineering leaders across the company to develop roadmaps that protect customers, creators, and the business.
ABOUT THE TEAM
The Fraud Defense Engineering team sits within Audible's inSpire organization and is located across Audible's Newark and Mexico City hubs. We build the tooling, platforms, and automated systems that protect the integrity and trustworthiness of Audible's business for creators, listeners, and customers. Our primary focus is Fraud Defense — engineering the detection mechanisms, investigation tools, and enforcement capabilities that enable defense against Creator Fraud, Anti-Piracy Fraud, and Consumer Fraud across all marketplaces. We are also experts in ensuring that Audible meets its data handling and customer privacy obligations.
True to Audible's People Principles, we are committed to the success of our people and supporting the communities in which we work. Our environment encourages everyone to participate, and our diverse team depends on differing backgrounds and perspectives to foster robust conversations that lead us to the right solutions for our customers.
ABOUT YOU
You are a builder at heart who thrives at the intersection of engineering and fraud prevention. You take pride in protecting customers and creators, and you see fraud defense and content protection as mission-critical work. You bring strong technical depth, a track record of delivering complex distributed systems, and the leadership skills to build and inspire high-performing teams. You're energized by ambiguity, comfortable operating across organizational boundaries, and passionate about using technology — including machine learning and automation — to stay ahead of adversaries.
As a Director of Software Development, you will...
- Lead the engineering team responsible for Fraud Defense (including Anti-Piracy Fraud), Technology Resilience, and Strategic Data Regulation
- Define and execute the technical vision and roadmap for fraud detection, prevention, and investigation platforms
- Design, build, and scale automated systems for identifying and terminating fraudulent accounts, detecting anomalous content, and protecting intellectual property from piracy
- Drive the expansion of Anti-Piracy Fraud capabilities, including takedown operations, content protection tooling, and rights enforcement
- Ensure disaster recovery readiness and resilience across critical production services
- Drive operational excellence, including creation and monitoring of metrics and alarms in an environment of continuous process improvement
- Partner with data science and machine learning teams to develop and operationalize fraud detection models
- Manage day-to-day engineering activities and ensure project plans and delivery commitments are met
- Hire, coach, and mentor high-performing engineers, fostering a culture of ownership, innovation, and inclusion
- Collaborate with product, legal, and business stakeholders to assess fraud risks for new products and ensure regulatory compliance
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
Basic Qualifications
- 3+ years of people management experience, managing software engineers
- Experience hiring, managing, and developing high-performing engineering teams
- 3+ years of experience managing agile software projects across multiple teams
- Experience driving adoption of Generative AI tools and practices into software development workflows — including AI-assisted coding, automated testing, code review, and documentation — to accelerate delivery and raise the quality bar
- 3+ years of experience architecting and designing (architecture, design patterns, reliability and scaling) of new and current systems
- 3+ years of experience developing and deploying distributed, high-availability solutions
- Experience delivering software products at scale in a fast-paced, technology-first environment
- Experience partnering with product or program management teams
- Experience as a software engineer with influence on product design and technical direction
Preferred Qualifications
- Track record of mentoring and growing engineers across multiple levels, fostering a culture of ownership, innovation, and inclusion
- Ability to influence across organizational boundaries and communicate effectively with technical and non-technical stakeholders
- Excellent written and verbal communication skills with the ability to present technical information and negotiate tradeoffs with a variety of audiences
- Experience building fraud detection, anti-piracy, content protection, or trust & safety systems
- Experience with machine learning model operationalization for fraud or anomaly detection
- Experience with large-scale data pipelines and analytics platforms used for investigation and detection
- Experience building and architecting on AWS
- Working experience with Java, microservices, CI/CD, and cross-platform development
- Experience with data privacy and regulatory compliance engineering (e.g., GDPR, DMA, DSA, CCPA)
- Experience with disaster recovery planning, business continuity, or technology resilience programs
- Experience with automation of operational workflows and zero-touch processes
- Prior use of AWS or other enterprise cloud technologies at scale in a production environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NJ, Newark - 203,400.00 - 275,200.00 USD annually
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Audible Success Profile
Audible is built on a strong foundation as an Amazon subsidiary, so you’ll get to leverage all of Amazon's technologies while still being on a small team with an entrepreneurial spirit. We’re looking for someone who knows how to use data to provide our customers with engaging and inspiring experiences.
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- Curious You are open to others’ perspectives and ideas. When faced with challenges, you stay inquisitive, collaborating and testing different approaches.
- Imaginative You imagine freely and support your colleagues’ own imagining. You ask “What if…?” and employ original thinking in your work.
- Customer Centric You are passionate about creating delightful experiences. Whether you’re working with creators, customers, or colleagues you aim to exceed their expectations in every way.
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- Inventive You express ideas and navigate complex and ambiguous situations in novel ways, even creating new paradigms or structures for others to follow.
- Socially Conscious You’re mindful of the impact we have on each other and apply empathy into your work with colleagues, communities, and customers.
- Effective Communicator By adapting complex information for your audience, you’re able to foster collaboration and have a positive impact on outcomes
What we can offer you
We are a community of brilliant minds, brimming with fresh ideas and working shoulder to shoulder to achieve greatness. And because of this, we think it’s only fair that we offer some nice little perks to everyone who goes the extra mile at Audible.
Health
Dental and vision plans, life insurance, and the medical plan options that suit individual needs.
Savings
Plan for your future with employer-matched savings accounts.
Stock
We grant our employees restricted stock units, because we want them to think and act like owners.
Time Off
We love what we do but everyone needs the opportunity to hit the refresh button. Take advantage of vacation days, sick days, and personal days to rejuvenate.
Community
We are committed to building and sustaining a diverse and inclusive culture and community. Audible’s Impact Groups encourage an environment where you can be you, and bring your whole self to work.
Amazon Discount
As part of the Amazon family, Audible employees are entitled to a discount on products on Amazon.
Learning & Development
We want to help you grow with learning and development programs, leadership training and tuition reimbursement.
Audible's People Principles celebrate who we are and where we've been, and guide the way we work shoulder to shoulder to enhance the lives of our millions of customers around the world. They reflect and apply to everyone who works at Audible—the entrepreneurs and operators, the dreamers and the doers, those who have worked here for 25 years and those who have arrived in the past few weeks and months.
View all Our People Principles
Community Impact
At Audible, we seek to exemplify what a company can mean beyond what it does. We recruit and cultivate local talent, and we drive forward a wide range of initiatives focused on returning Newark to its roots as a hub of innovation. Our global offices embrace the same principle, and our employees around the world volunteer and serve in their communities in addition to seeding and growing the local creative economy.
Learn more
Location Benefits
Our Newark office is at the heart of the audio revolution. We stay inspired by visiting creatives, guest speakers, professional development, and community engagement. We fuel our ideas with daily catered lunch and then take in local culture or hang out with colleagues at weekly happy hours. Getting here is easy with free parking or transit perks, and employees who move to the neighborhood enjoy our monthly Live Local housing subsidy.
Learn more
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