Analytics Specialist, Engagement, Retention & Acquisition Analytics

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THIS ROLE
Audible is looking for a Business Intelligence Analyst to support our Engagement, Retention & Acquisition Analytics team! In this role, you will help support Audible’s marketing and product teams in evaluating retention and engagement trends, targeting sustainable growth and incremental, long-term measurable value. You will work with a wide variety of stakeholders as a thought-partner and help guide their decision-making using data as their north star. You will leverage datasets from across the company and utilize analytics skills (including SQL, Excel, and Tableau as a basis, and leveraging the latest LLM and GenAI tools) to produce critical self-serve data solutions, one-off reports, and presentations. You will be ultimately responsible for translating data capturing customer behavior into agile, insightful analytics that are communicated clearly and effectively, and lead to optimal marketing and product actions and scalable long-term strategies.

As an Analytics Specialist, you will...
- Partner with stakeholders as a strategic collaborator by supporting business intelligence analyses end-to-end, providing business partners with timely, relevant insights, scenarios, and recommendations, and democratizing results via internal intelligence platforms for long-term use
- Produce tangible, actionable insights and share with senior marketing and product leaders, with a focus on improving retention and lifecycle results
- Build dashboards, scorecards, natural-language engines, and other self-serve solutions that enable leaders to understand and act upon data to create and iterate on various marketing tactics and product feature development
- Analyze the results of A/B tests across different Audible surfaces, provide recommendations based on testing outcomes, and deep-dive into observed customer behavior to develop new hypotheses for continuous testing-and-learning
- Leverage analytical methodologies to measure and present the incremental impact of marketing tactics including save offers, outbound and inbound campaigns, and product launches
- Develop Amazon-scale data pipelines
- Imagine and invent before the business asks, and create solutions using innovative approaches
- Contribute to the growth of the Audible Insights Org by sharing and developing ideas and learning from others

ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.