Human Resources Partner, Audible Talent Acquisition
People & Operations | Job ID 3162928Job Summary
At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS ROLE
We’re looking for a Human Resources Partner (HRP) to join our growing team. Audible HR Partners are known for their knowledge of HR programs, processes and tools and their ability to work across a portfolio of businesses. They act as the frontline consultant to mainly people managers to create a positive underlying experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with (multiple) HR Business Partners, HR specialists and people managers across the various businesses. A key area of focus for the HRP is to increase manager capability which should enable them to be more self-sufficient and drive manager education on important people programs, policies, tools, projects, and processes. Based in Mexico City, this role will primarily focus on supporting Mexico-based teams within the Tech function.
ABOUT YOU
You have a flexible skill set, including the ability to thrive in an ambiguous environment - when given a deadline, you know how to motivate yourself and meet it. You demonstrate high judgement, strict confidentiality, and effective cognitive and analytical skills, including problem analysis. You lead with a creative and detail-oriented approach to move at the speed of light for our customers.
As a Human Resource Partner, you will...
- Work with people managers end to end on performance management and support employee relations investigations, provide expert guidance and support to managers who have identified low performance, ensure employees are managed fairly and effectively
- Support the Talent Management processes through partnership with the HRBPs in the Tech organization (including talent reviews, promotions, and role changes), developing toolkits and communications that help managers to be self-sufficient with talent practices
- Provide advice on queries related to understanding and communicating compensation, consulting with Compensation Consultant where needed
- Maintain the fair and consistent treatment of employees by conducting investigations and disciplinaries where complaints or misconduct arise excluding cases that relate to harassment and discrimination
- Review and consult with legal on local policies and processes specific to Mexico region in order to ensure that they are fit for purpose and compliant with local labor legislation
- Support HRBPs with collection and analysis of the org health and employee engagement data (exit interviews, engagement discussions, performance and ER data)
- Consult and coach managers on people matters that require in depth knowledge of policies, procedures and local legislation
- Run regular reports, update monthly scorecards and track team progress towards the talent goals and metrics
- Coordinate with COEs to improve HR process, and serves as the major POC of process implementation, as well as partner with HRBPs on the automation of processes where possible
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
ABOUT THIS ROLE
We’re looking for a Human Resources Partner (HRP) to join our growing team. Audible HR Partners are known for their knowledge of HR programs, processes and tools and their ability to work across a portfolio of businesses. They act as the frontline consultant to mainly people managers to create a positive underlying experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with (multiple) HR Business Partners, HR specialists and people managers across the various businesses. A key area of focus for the HRP is to increase manager capability which should enable them to be more self-sufficient and drive manager education on important people programs, policies, tools, projects, and processes. Based in Mexico City, this role will primarily focus on supporting Mexico-based teams within the Tech function.
ABOUT YOU
You have a flexible skill set, including the ability to thrive in an ambiguous environment - when given a deadline, you know how to motivate yourself and meet it. You demonstrate high judgement, strict confidentiality, and effective cognitive and analytical skills, including problem analysis. You lead with a creative and detail-oriented approach to move at the speed of light for our customers.
As a Human Resource Partner, you will...
- Work with people managers end to end on performance management and support employee relations investigations, provide expert guidance and support to managers who have identified low performance, ensure employees are managed fairly and effectively
- Support the Talent Management processes through partnership with the HRBPs in the Tech organization (including talent reviews, promotions, and role changes), developing toolkits and communications that help managers to be self-sufficient with talent practices
- Provide advice on queries related to understanding and communicating compensation, consulting with Compensation Consultant where needed
- Maintain the fair and consistent treatment of employees by conducting investigations and disciplinaries where complaints or misconduct arise excluding cases that relate to harassment and discrimination
- Review and consult with legal on local policies and processes specific to Mexico region in order to ensure that they are fit for purpose and compliant with local labor legislation
- Support HRBPs with collection and analysis of the org health and employee engagement data (exit interviews, engagement discussions, performance and ER data)
- Consult and coach managers on people matters that require in depth knowledge of policies, procedures and local legislation
- Run regular reports, update monthly scorecards and track team progress towards the talent goals and metrics
- Coordinate with COEs to improve HR process, and serves as the major POC of process implementation, as well as partner with HRBPs on the automation of processes where possible
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
Basic Qualifications
- Bachelor's degree in human resources
- 3+ years of human resources experience
- 3+ years of experience in working in a corporate environment
- Excellent written and verbal communication (English and Spanish)
- 3+ years of human resources experience
- 3+ years of experience in working in a corporate environment
- Excellent written and verbal communication (English and Spanish)
Preferred Qualifications
- Business and HR acumen, including strong problem-solving skills, high judgment, critical thinking and analysis
- Strong communication skills
- Drives recommendations and prioritization
- Project management and execution skills
- Coaching and consulting skills
- Thrives in a high-pressure environment and able to manage multiple simultaneous priorities
- Preferred: experience working with large Tech / Software Engineering teams (300+ employees)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Strong communication skills
- Drives recommendations and prioritization
- Project management and execution skills
- Coaching and consulting skills
- Thrives in a high-pressure environment and able to manage multiple simultaneous priorities
- Preferred: experience working with large Tech / Software Engineering teams (300+ employees)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
