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Cambridge, Massachusetts

Senior Technical Program Manager

Technology   |   Job ID  3114386
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Job Summary

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THIS ROLE
Senior Technical Program Managers (TPMs) are Audible’s relay sprinters, taking projects over the finish line like a champion from concept to launch. As a Senior TPM, you’ll be responsible for the relationship and integration of multiple orgs within Audible and Amazon products. This team designs and builds architectures for products that deliver Audible content to users in all sorts of new application domains using back-end services as well as our content on end-user devices and platforms such as iOS, Android, and Web. The team we’re specifically hiring for focuses on tapping the unrealized opportunity landscape, where the Audible listening experience still remains unknown to many of our potential customers. We need your help to lead and manage projects and processes that will help bring more customers to Audible. We're a part of Amazon, they are our parent company and it's a great partnership. You'll get to play with all of Amazon's technologies like EC2, SQS, S3 etc. There's a LOT to learn!

ABOUT YOU
You thrive at the heart of the action. At work, change is the only constant – and you wouldn’t have it any other way. Transparency and consistency define your communication skills. You see the bigger picture, letting it guide you, from project risks to retrospectives. “Meticulous” doesn’t do justice to your critical eye. You’re looking for the balance of an energizing start-up culture with the influence of a global e-commerce leader.

As a Senior Technical Program Manager, you will…
- Play a leading role in running the delivery of large cross functional projects spanning teams and divisions in Audible and outside of Audible (Amazon teams)
- Collaborate to define core business objectives in order to deliver the best product, program or project with the most efficient use of company resources
- Work with cross functional teams – technology, business and operations to lead multiple projects that have conflicting needs / priorities, from concept to launch
- Work with technical astuteness, be detailed oriented and proactive in seeking opens in the projects and drive subsequent closure
- Communicate project risks, progress, launches and retrospectives across all stakeholders and teams – consistently and transparently
- Strive constantly to improve and establish a new bar in performance (using objective metrics) in project execution

ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

Basic Qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Audible Success Profile

Audible is built on a strong foundation as an Amazon subsidiary, so you’ll get to leverage all of Amazon's technologies while still being on a small team with an entrepreneurial spirit. We’re looking for someone who knows how to use data to provide our customers with engaging and inspiring experiences.

    • Curious You are open to others’ perspectives and ideas. When faced with challenges, you stay inquisitive, collaborating and testing different approaches.
    • Imaginative You imagine freely and support your colleagues’ own imagining. You ask “What if…?” and employ original thinking in your work.
    • Customer Centric You are passionate about creating delightful experiences. Whether you’re working with creators, customers, or colleagues you aim to exceed their expectations in every way.
    • Inventive You express ideas and navigate complex and ambiguous situations in novel ways, even creating new paradigms or structures for others to follow.
    • Socially Conscious You’re mindful of the impact we have on each other and apply empathy into your work with colleagues, communities, and customers.
    • Effective Communicator By adapting complex information for your audience, you’re able to foster collaboration and have a positive impact on outcomes

What we can offer you

We are a community of brilliant minds, brimming with fresh ideas and working shoulder to shoulder to achieve greatness. And because of this, we think it’s only fair that we offer some nice little perks to everyone who goes the extra mile at Audible.

Health

Dental and vision plans, life insurance, and the medical plan options that suit individual needs.

Savings

Plan for your future with employer-matched savings accounts.

Stock

We grant our employees restricted stock units, because we want them to think and act like owners.

Time Off

We love what we do but everyone needs the opportunity to hit the refresh button. Take advantage of vacation days, sick days, and personal days to rejuvenate.

Community

We are committed to building and sustaining a diverse and inclusive culture and community. Audible’s Impact Groups encourage an environment where you can be you, and bring your whole self to work.

Amazon Discount

As part of the Amazon family, Audible employees are entitled to a discount on products on Amazon.

Learning & Development

We want to help you grow with learning and development programs, leadership training and tuition reimbursement.

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Audible's People Principles celebrate who we are and where we've been, and guide the way we work shoulder to shoulder to enhance the lives of our millions of customers around the world. They reflect and apply to everyone who works at Audible—the entrepreneurs and operators, the dreamers and the doers, those who have worked here for 25 years and those who have arrived in the past few weeks and months.

View all Our People Principles
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Community Impact

At Audible, we seek to exemplify what a company can mean beyond what it does. We recruit and cultivate local talent, and we drive forward a wide range of initiatives focused on returning Newark to its roots as a hub of innovation. Our global offices embrace the same principle, and our employees around the world volunteer and serve in their communities in addition to seeding and growing the local creative economy.

Learn more

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Location Benefits

Our Newark office is at the heart of the audio revolution. We stay inspired by visiting creatives, guest speakers, professional development, and community engagement. We fuel our ideas with daily catered lunch and then take in local culture or hang out with colleagues at weekly happy hours. Getting here is easy with free parking or transit perks, and employees who move to the neighborhood enjoy our monthly Live Local housing subsidy.

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