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Sydney, Australia

Senior Program Manager, AU

Technology, Content & Audible Studios   |   Job ID  2157369
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JOB SUMMARY

Job summary
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

ABOUT THIS ROLE
To support its continued growth, Audible is looking for an operations focused Senior Program Manager. Your mission will be to work closely with global Product and local business teams to build a sustainable culture of delivery. You will lead complex, multi-disciplinary programs ensuring deliverables are sent to market in a timely and accurate manner. You are equally comfortable working with leadership as you are with teams to communicate program status, escalate issues and manage dependencies.

As a Senior Program Manager, AU you will...
  • Plan and deliver global Product roadmap for the Australian marketplace.
  • Monitor and track delivery status across multiple teams and projects.
  • Manage open issues relating to program delivery.
  • Ensure an appropriate degree of consistency in planning, documentation and core practices across teams to ensure meaningful velocity.
  • Build partnerships with cross-functional teams to influence decisions, drive alignment and prioritisation.
  • Be the Australia Product Owner, ensuring the needs of Australia business are featured and scoped within global Product roadmap.
  • Be a leader of operational excellence and delivery standards of practice.
  • Develop the vision, mission, goals, strategies, and tactics for the successful launch of new products in the Australian market.
  • Address the needs with Audible product features by deeply understanding needs of Australian customers.
  • Write product requirements documents and ensuring clear communication of those requirements to the business, design, usability, and development teams.
  • Sweat the small stuff when it comes to the customer experience and the business.

Key job responsibilities

BASIC QUALIFICATIONS

  • Bachelor’s degree.
  • Experience in product management, product marketing, ecommerce, UX, or technology in technological industry.
  • Strong experience in coordinating teams and communicating to senior management.
  • Strong analytical and Excel experience.
  • Previous experience generating and quickly executing upon actionable recommendations based on the synthesis and analyses of data.


PREFERRED QUALIFICATIONS

  • Strong written, verbal and presentation skills.
  • Teamwork and willingness to roll up sleeves. Earns trust from stakeholders, and is willing to do whatever it takes to deliver the right results.
  • Capable of working in ambiguity. No set tasks, need to identify projects, set own goals, and work with cross functional teams.
  • Ownership-Understand that ALL issues pertaining to the business is her/his issue. Propose and execute actions and challenge others to do same.
  • Highly logical and can communicate complexities concisely.
  • Self-motivated, nimble and highly results-driven in a fast-paced and deadline-driven environment.
  • Can deal with high pressure situations.
  • New product development experience.
  • Experience working with international teams.
  • Proven understanding of campaign performance metrics for online marketing.
  • Experience with web/mobile analytics programs i.e., Site Catalyst, Google Analytics.
  • Experience managing Agile projects using JIRA and Confluence.

ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in a common office space (work from hub) and remote work (work from home). Some teams will work mostly at hub, some mostly at home and others hybrid. For more information, please visit adbl.co/hybrid.

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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