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Newark, New Jersey

Technical Program Management Senior Manager

Technology   |   Job ID  1822644
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JOB SUMMARY

Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.
ABOUT THIS ROLE
This opportunity is for a Technical Program Manager, Director (TPM) within Audible’s Consumer Domain group. The Consumer Domain group powers Audible’s website applications and services for our global listeners. We are the home for talent that wants to grow Audible’s market leading business and build the sites and services (APIs) across desktop and mobile devices. The engineering team you will be working closely with is comprised of developers who work in an agile environment and you will partner closely with Audible and Amazon tech teams, Product, UX and QA teams.

We are embarking on a mission to reshape the fundamental experiences, delight our customers, and drive a strong delivery culture. It's our responsibility to push Audible into new places; wherever our customers are listening. Achieving this vision means expanding and strengthening our delivery process and leveraging new technologies to deliver services and web applications. We need your help to develop and deliver on this vision. Success means we lay the foundation for continued expansion of our company without disrupting an already tremendously successful and much-loved product.

This role will be temporarily remote until our return to office date, at which time we will begin our hybrid model, Hub+Home. Our Hub+Home model provides flexibility to do our best work in the way that works best - maximizing the benefits of both work from hub and home. We promote flexibility in how we work, when we work, and from where we work. We also offer the opportunity to work fully remote for up to four weeks per year from anywhere within your assigned hub country. For more information please visit our Hub+Home page at https://www.audiblecareers.com/hub-home-hybrid-workplace.


As a Tech Program Management Senior Manager you will...
· Play a leading role in managing the delivery of large cross functional projects spanning teams and divisions in Audible as well as Amazon.
· Collaborate to define core business objectives in order to deliver the best product, program or project with the most efficient use of company resources.
· Interact with cross-functional teams across the business to manage multiple projects that have conflicting needs and priorities.
· Work on projects from concept to launch using an Agile development framework.
· Collaborate to define the technical architecture of solutions for services and support technical implementation and integration efforts.
· Communicate project risks, progress, launches and retrospectives across all stakeholders and teams – consistently and transparently.
· Strive constantly to improve and establish a new bar in performance using objective metrics in project execution.
· Build relationships with partner groups in Audible and Amazon and leverage those relationships to integrate your team's priorities within Amazon teams and understand how Amazon's projects impact our own work.
· Work closely with stakeholders and product managers to ensure that requirements are holistic.
· Subsequently drive the execution (plan, coordinate, manage) of software development from design through successful deployment.
· Work with astuteness, be proactive in seeking risks in the projects and drive subsequent mitigation.


BASIC QUALIFICATIONS

· Bachelor’s Degree in Computer Science or related field.
· 5+ years of experience managing large, complex cross-functional software engineering initiatives.

PREFERRED QUALIFICATIONS

· Adept at usage of various tools such as Microsoft Project and JIRA.
· MBA.
· Ability to navigate an ambiguous environment in which change is the only constant.
· Detail-oriented to ensure that project success is paramount.
· Demonstrated ability to communication complex messages, diplomatically disagree and align when dealing with different stakeholders.
· Results-oriented and with a strong customer focus.


ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading producer and provider of original spoken-word entertainment and audiobooks, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.

Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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Audible Success Profile

Audible is built on a strong foundation as an Amazon subsidiary, so you’ll get to play with all of Amazon's technologies at a company with an entrepreneurial spirit. We’re looking for someone with a focus on our customers and our operational excellence to help us unleash the power of the spoken word.

  • Builder You have an ability to deconstruct and simplify problems. You’re committed to action and value the positive disruption your creations have on the status quo.
  • Customer Obsessed Each project has our audience in mind, and you’re passionate about developing fantastic customer experiences through innovative technology.
  • Passionate You recognize that your work impacts millions of listeners and the technology you help build invigorates our community and inspires our peers.
  • Inventive You imagine without fear and have an ability to navigate highly complex and ambiguous situations with creative problem-solving and curiosity.
  • Effective Communicator You can adapt complex information to your audience, and your influence on internal team collaboration impacts design and drives engineering best practices.
  • Socially Conscious You embrace working, living, serving, and playing in your neighborhood. You’re ready to enhance our communities and the lives of our millions of customers.

Audible's People Principles celebrate who we are and where we've been, and guide the way we work shoulder to shoulder to enhance the lives of our millions of customers around the world. They reflect and apply to everyone who works at Audible—the entrepreneurs and operators, the dreamers and the doers, those who have worked here for 20 years and those who have arrived in the past few weeks and months.

View All People Principles

Be Customer Obsessed
Imagine & Invent Before They Ask
Articulate The Possible & Move Fast To Make It Real
Study & Draw Inspiration From Culture & Technology
Activate Caring

What we can offer you

We are a community of brilliant minds, brimming with fresh ideas and working shoulder to shoulder to achieve greatness. And because of this, we think it’s only fair that we offer some nice little perks to everyone who goes the extra mile at Audible.

Food

Fully stocked kitchen with all the snacks and drinks to get your creative thoughts flowing.

Health

Dental and vision plans, life insurance, and the medical plan options that suit individual needs.

Savings

Plan for your future with employer-matched savings accounts.

Stock

We grant our employees restricted stock units, because we want them to think and act like owners.

Time Off

We love what we do but everyone needs the opportunity to hit the refresh button. Take advantage of vacation days, sick days, and personal days to rejuvenate.

Social

From tickets to local events and exciting company-sponsored events, regular outings and team-building events foster our spirit of collaboration.

Amazon Discount

As part of the Amazon family, Audible employees are entitled to a discount on products on Amazon.

Fitness

Discounted sports clubs or fitness reimbursements.

What keeps me motivated here in one word is 'opportunities.' Being able to deep-dive into complex cross-domain problems and stepping out of my comfort zone with projects, technologies and people. I can spontaneously collaborate with literally anyone—from my Audible teammates to my Amazon counterparts to our CIO and CEO—and most importantly get valuable feedback along the way.

Anshika Priyadarshee

Software Development Engineer

Benefits

Plan for every chapter of your career journey with a wide range of generous benefits that you can rely on. We’re fostering an environment where everyone can thrive, individually and as part of the greater Audible community.

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