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Newark, New Jersey

Senior Director, Program Management

Product & User Experience   |   Job ID  1884495
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JOB SUMMARY

Job summary
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

ABOUT THIS ROLE
As Senior Director, Program Management, you will establish and scale a new, strategic program management function. You are a change agent with deep experience in launching and growing SaaS products, structuring and executing scaled agile, and working in customer-obsessed organizations. In this role you will play a pivotal role in transforming, driving, and scaling our product delivery by spearheading new ways of working, aligning Audible functional leaders, ensuring rigorous alignment and prioritization across product team’s roadmaps, and maximizing customer impact.

ABOUT YOU
You are a relentless, digitally-savvy, and seasoned strategic program management leader who has led organizations through transformation at scale. You are passionate about exceptional customer experiences and great content. You are someone who is always looking for better, faster, and more effective ways to do things. You are relentless. You don’t give up until you get results and you know how to bring people along for the ride.

As a Senior Director, Program Management, you will...
· Create a new, scalable Program Management function and team across the Product Management organization.
· Evolve and drive the large-scale, Audible-wide planning process, standards, and forums, including rigorous issue management and resolution.
· Spearhead complex, strategic launches globally.
· Develop and rollout a full lifecycle playbook including rigorous prioritization, planning, and launch readiness in collaboration with our Technology, Analytics, Content, and Finance teams.
· Actively look for continuous improvement opportunities with senior leaders and across functions and processes.
· Help identify and ultimately lead special projects across the Product organization.
· Work closely with key functional partners including Technical Program Management, Product Marketing, Content, and Finance.
· Build trust and collaborative working relationships with key business partners.
· Effectively communicate about initiatives, plans, and challenges with Audible associates at all levels.

BASIC QUALIFICATIONS

· 10+ years of digital program management experience with a proven track record of successful delivery and transformation.
· Experience in change management at a large scale.
· Expert with JIRA/Confluence toolsets with various plugins.
· Experience creating and tracking processes in a scaled agile environment and in support of a multi-program portfolio.
· Understanding of SaaS business models
· Bachelor’s Degree in a relevant area of study.

PREFERRED QUALIFICATIONS

· MBA.
· Ability to identify trends and “tell the story” behind large amounts of data.
· Demonstrated customer obsession and excellent expectation-management abilities.
· Excellent written and verbal communication skills, specifically targeted to a senior leadership audience.
· Proven record of innovation and thought leadership to build new tools and processes.
· Solid interpersonal skills and able to effectively organize and communicate with cross functional teams.
· Understanding of the software development lifecycle, strategic planning, and program planning.


ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.



Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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