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Newark, New Jersey

Project Management Office Lead

Product & Customer Experience   |   Job ID  2237670
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Job summary
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

The Project Management Office (PMO) Lead is a part of the People and Places (‘P&P) Organization. This is a newly formed role at Audible reporting to the Head of P&P Operations and Technology. The PMO Lead is responsible for overseeing the People and Places project portfolio of work and will administer and monitor projects and sub-projects such that cost, quality, plan, time, and benefits realization are controlled and achieved, through ensuring that all projects adhere to the timelines and the team is connected to meet the ultimate goal.

The PMO Lead's main responsibilities will include: program vision; benefits and quality management; stakeholder management; portfolio management; and project planning including milestone management; and risk and issue management. Integral to delivering these responsibilities will be maintaining risks, issues, assumptions, actions logs; resource forecasting; dependency management; and program reporting. Operationally, the PMO Lead in conjunction with the Head of P&P Operations and Technology, will provide and enable project prioritization, resource planning and decision making.

You are a skilled and experienced Project Management Practitioner, effective at using the entire PMP toolkit, and are capable of performing both strategic and tactical work that involve masterfully managing the lifecycle of a complex set of initiatives that make up a program.

As PMO Lead, you will...
  • Ensure the successful implementation of the PMO’s strategy, responsibilities, services and deliverables.
  • Execute reporting to senior leaders and stakeholders.
  • Establish frameworks and standards for Program and Project Management.
  • Provide and maintain a capacity planning and resource tracking service across the Program.
  • Coordinate project closure to distil good practice and ensure lessons learned are logged.
  • Challenge others to develop as leaders while clarifying roles and responsibilities.
  • Oversee junior PMs in training.
  • Define and embed project control and governance.
  • Provide Project planning, Milestone management, Scope management, Resource forecasting.
  • Financial & change management across the project portfolio.
  • Prepare regular status reporting for the engagement of leadership.
  • Help teams make trade-offs between short-term needs vs. long-term needs and ensure teams are able to find a path forward in difficult situations.
  • Effectively run and manage the business cadence of programs (meetings, planning, reviews) as needed, driving detailed discussions, high-level alignment and complex decisions.
  • Be a strong communicator, regularly producing detailed and executive-level verbal and written communications such as complex decisions, tough trade-offs, and potential solutions), and drive detailed discussions and ongoing alignment.
  • Adeptly build consensus, rigorously follows standards, and deliver independently, with limited guidance.
  • Continuously improve, streamline, and/or eliminates excess process, drive efficiencies, and create standardizations of work where needed.


  • 5+ years of experience in program or project management
  • Experience using data and metrics to drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  • 6+ years of relevant project management or PMO management experience.
  • Team Leadership experience.
  • Proven experience owning complex projects and end to end delivery across multiple workstreams.
  • Proven experience contributing to major department/organizational initiatives in support of business strategies.
  • Team and people management experience.


  • Highly organized individual with strong time management, problem solving, and team facilitation skills.
  • Possesses sound business judgment, leads with data, and makes fast decisions.
  • Strong Influencer and excellent relationship builder.
  • Highly proactive with an ability to work with cross-functional teams under tight deadlines.
  • Compelling storyteller with exceptional written and verbal skills to communicate to executive audience.
  • PMP, PRINCE2 Foundation or Agile Certified practitioner.
  • MBA, or advanced degree.
  • Global thinker with experience working on initiatives involving teams globally.
  • High level of curiosity/passion for learning about new products/business initiatives.
  • Ability to operate in a high-intensity and rapidly evolving environment across a wide range of cultures.

At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in a common office space (work from hub) and remote work (work from home). Some teams will work mostly at hub, some mostly at home and others hybrid. For more information, please visit

Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
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  • Product & Customer Experience, Newark, New Jersey, United StatesRemove

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