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Newark, New Jersey

Program Manager - create & track processes for Product & UX

Product & Technology   |   Job ID  1135875
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Job Summary

Imagine a company with millions of the most satisfied customers on the planet, that has been delighting those customers for decades and that has consistently pushed the boundaries of technology, entertainment, education, and self-improvement. Now add to that a company culture that not only puts the customer at the center of every decision and action, but that also strives to elevate those customers, enriching their lives in every imaginable way. Your role is to expand the reach of those myriad benefits to additional millions in new ways and in new places, to amplify that success to new levels.

ABOUT YOU

As Product Program Manager, you’ll sit at the intersection of our Product Management and User Experience Design teams. You’ll play a key role in optimizing our planning process and tracking and reporting on our progress along the way.

Our planning process is how we identify new features and product opportunities that will most benefit our customers. Once these are identified, you will work closely with our Product and UX teams to shepherd work from the conceptual stage to detailed requirements and designs, making sure we are staying on schedule and clearing any roadblocks. You will also help track and communicate status of planning activities to our leadership team.

Working with the Chief of Staff for Product and UX, this role offers a unique opportunity to work across all our Product and UX teams. In doing so, you’ll have a bird’s eye view of how we imagine and invent on behalf of our customers.

Given the unique nature of the role, you’ll need to be an excellent communicator with a keen attention to detail. Go-getters who are also quick-studies will thrive in this role. And, given the span of this position, it’s essential that you be a skilled collaborator with multiple functional areas, including Product, UX, Technical Project Management, Development, as well as Audible leadership.

Basic Qualifications

· Minimum of 5 years of digital program/project management experience with a proven track record of successful delivery.
· MBA with a Bachelor’s Degree in a relevant area of study.
· Expert with JIRA/Confluence toolsets with various plugins to manage the Portfolio view of operations.
· Experience creating and tracking processes in a scaled agile environment and in support of a multi-program portfolio.
· Ability to identify trends and “tell the story” behind large amounts of data.
· Demonstrated customer obsession and excellent expectation-management abilities.
· Excellent written and verbal communication skills, specifically targeted to a Sr Leadership audience.
· Proven record of innovation and thought leadership to build new tools and processes.
· Solid interpersonal skills and able to effectively organize and communicate with cross functional teams.
· Understanding of the software development lifecycle and project planning.

Preferred Qualifications

ABOUT AUDIBLE
Audible, Inc. is the world’s largest seller and producer of spoken audio entertainment, information and educational programming. Since inventing and commercializing the first portable digital audio player in 1997, our focus on technological innovation and superior programming has earned us millions of subscribers around the world. We’re an Amazon subsidiary with a presence on four different continents, yet we maintain a startup vibe and small company feel. We offer more than 475,000 downloadable audiobooks, audio editions of periodicals, and other programs, and an escalating array of listening products that enrich daily life for a growing population of people who want to be more productive, well-informed, and thoughtfully entertained.


Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.




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Audible Success Profile

Audible is built on a strong foundation as an Amazon subsidiary, so you’ll get to play with all of Amazon's technologies at a company with an entrepreneurial spirit. We’re looking for someone with a focus on our customers and our operational excellence to help us unleash the power of the spoken word.

  • Builder You have an ability to deconstruct and simplify problems. You’re committed to action and value the positive disruption your creations have on the status quo.
  • Customer Obsessed Each project has our audience in mind, and you’re passionate about developing fantastic customer experiences through innovative technology.
  • Passionate You recognize that your work impacts millions of listeners and the technology you help build invigorates our community and inspires our peers.
  • Inventive You imagine without fear and have an ability to navigate highly complex and ambiguous situations with creative problem-solving and curiosity.
  • Effective Communicator You can adapt complex information to your audience, and your influence on internal team collaboration impacts design and drives engineering best practices.
  • Socially Conscious You embrace working, living, serving, and playing in your neighborhood. You’re ready to enhance our communities and the lives of our millions of customers.

Audible's People Principles celebrate who we are and where we've been, and guide the way we work shoulder to shoulder to enhance the lives of our millions of customers around the world. They reflect and apply to everyone who works at Audible—the entrepreneurs and operators, the dreamers and the doers, those who have worked here for 20 years and those who have arrived in the past few weeks and months.

View All People Principles

Be Customer Obsessed
Imagine & Invent Before They Ask
Articulate The Possible & Move Fast To Make It Real
Study & Draw Inspiration From Culture & Technology
Activate Caring

What we can offer you

We are a community of brilliant minds, brimming with fresh ideas and working shoulder to shoulder to achieve greatness. And because of this, we think it’s only fair that we offer some nice little perks to everyone who goes the extra mile at Audible.

Food

Fully stocked kitchen with all the snacks and drinks to get your creative thoughts flowing.

Health

Dental and vision plans, life insurance, and the medical plan options that suit individual needs.

Savings

Plan for your future with employer-matched savings accounts.

Stock

We grant our employees restricted stock units, because we want them to think and act like owners.

Time Off

We love what we do but everyone needs the opportunity to hit the refresh button. Take advantage of vacation days, sick days, and personal days to rejuvenate.

Social

From tickets to local events and exciting company-sponsored events, regular outings and team-building events foster our spirit of collaboration.

Amazon Discount

As part of the Amazon family, Audible employees are entitled to a discount on products on Amazon.

Fitness

Discounted sports clubs or fitness reimbursements.

What keeps me motivated here in one word is 'opportunities.' Being able to deep-dive into complex cross-domain problems and stepping out of my comfort zone with projects, technologies and people. I can spontaneously collaborate with literally anyone—from my Audible teammates to my Amazon counterparts to our CIO and CEO—and most importantly get valuable feedback along the way.

Anshika Priyadarshee

Software Development Engineer

Community Impact

At Audible, we seek to exemplify what a company can mean beyond what it does. As Newark's fastest-growing private employer, we recruit and cultivate local talent as well as drive forward a wide range of community initiatives with a focus on supporting Newark's renaissance. Our global offices embrace their local communities as well, and our employees around the world volunteer and serve in their communities in addition to seeding and growing the local creative economy.

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Benefits

Plan for every chapter of your career journey with a wide range of generous benefits that you can rely on. We’re fostering an environment where everyone can thrive, individually and as part of the greater Audible community.

Learn More