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Newark, New Jersey

Director, Product Management - Customer Acquisition (membership acquisition strategies)

Product & Technology   |   Job ID  1167060
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Job Summary

Audible is seeking a Director of Product Management to drive the roadmap and continuous improvement of its new customer acquisition experiences. This product manager will be a key player in shaping strategy and supporting the growth of Audible through the ideation and development of innovative product experiences. This is an excellent opportunity to drive key decisions and work at the intersection of marketing, technology, and customer experiences with the world’s largest seller and producer of spoken audio entertainment.

ABOUT YOU
The successful candidate will be a detail-oriented problem solver and possess excellent written and verbal communication skills. You’re a natural collaborator and respected product leader who is equally comfortable talking tech with developers, user experience with designers, positioning with product marketers, metrics with business intelligence, and strategy with executive leadership. You’re naturally curious, taking an analytical approach to problem solving, and demonstrating a passion for driving business growth through customer-focused innovation. Strong candidates will thrive when moving a project from ambiguity to clarity and are comfortable leading change.

KEY RESPONSIBILITIES
· Develop product vision, articulate strategies, and write clear business requirements to drive Audible’s new member acquisition experiences.
· Establish a trusting relationship with cross functional teams, working to gather and clearly articulate requirements, imagine new product experiences on behalf of our listeners.
· Proactively, anticipate, identify, and resolve challenges that may impair the organization’s ability to meet its strategic, financial, and technical goals.
· Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring your roadmap stays aligned with organization objectives.
· Serve as a subject matter expert for your area of the product, sharing your knowledge with others and using it to drive decisions.
The successful candidate will demonstrate:
· A track record of simultaneously partnering with multiple teams across the organization driving mindful discussions that lead to consensus, crisp decisions, and business results.
· Define and track metrics for success. Ability to use quantitative and qualitative data to back up assumptions and drive decisions.
· A strong depth of knowledge and experience with acquisition product experiences and ability to leverage A/B testing effectively.

Basic Qualifications

· Minimum of 8+ years experience in product management, working on growth and acquisition experiences. Product experience with a subscription models is preferred.
· Excellent oral and written communication skills.
· BA/BS required, MBA Preferred.
· Appreciation and acceptance for all cultures, backgrounds, and diverse points of view.

Preferred Qualifications

ABOUT AUDIBLE
Audible, Inc. is the world’s largest seller and producer of spoken audio entertainment, information and educational programming. Since inventing and commercializing the first portable digital audio player in 1997, our focus on technological innovation and superior programming has earned us millions of subscribers around the world. We’re an Amazon subsidiary with a presence on four different continents, yet we maintain a startup vibe and small company feel. We offer more than 475,000 downloadable audiobooks, audio editions of periodicals, and other programs, and an escalating array of listening products that enrich daily life for a growing population of people who want to be more productive, well-informed, and thoughtfully entertained.

Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Audible Success Profile

Audible is built on a strong foundation as an Amazon subsidiary, so you’ll get to play with all of Amazon's technologies at a company with an entrepreneurial spirit. We’re looking for someone with a focus on our customers and our operational excellence to help us unleash the power of the spoken word.

  • Builder You have an ability to deconstruct and simplify problems. You’re committed to action and value the positive disruption your creations have on the status quo.
  • Customer Obsessed Each project has our audience in mind, and you’re passionate about developing fantastic customer experiences through innovative technology.
  • Passionate You recognize that your work impacts millions of listeners and the technology you help build invigorates our community and inspires our peers.
  • Inventive You imagine without fear and have an ability to navigate highly complex and ambiguous situations with creative problem-solving and curiosity.
  • Effective Communicator You can adapt complex information to your audience, and your influence on internal team collaboration impacts design and drives engineering best practices.
  • Socially Conscious You embrace working, living, serving, and playing in your neighborhood. You’re ready to enhance our communities and the lives of our millions of customers.

Audible's People Principles celebrate who we are and where we've been, and guide the way we work shoulder to shoulder to enhance the lives of our millions of customers around the world. They reflect and apply to everyone who works at Audible—the entrepreneurs and operators, the dreamers and the doers, those who have worked here for 20 years and those who have arrived in the past few weeks and months.

View All People Principles

Be Customer Obsessed
Imagine & Invent Before They Ask
Articulate The Possible & Move Fast To Make It Real
Study & Draw Inspiration From Culture & Technology
Activate Caring

What we can offer you

We are a community of brilliant minds, brimming with fresh ideas and working shoulder to shoulder to achieve greatness. And because of this, we think it’s only fair that we offer some nice little perks to everyone who goes the extra mile at Audible.

Food

Fully stocked kitchen with all the snacks and drinks to get your creative thoughts flowing.

Health

Dental and vision plans, life insurance, and the medical plan options that suit individual needs.

Savings

Plan for your future with employer-matched savings accounts.

Stock

We grant our employees restricted stock units, because we want them to think and act like owners.

Time Off

We love what we do but everyone needs the opportunity to hit the refresh button. Take advantage of vacation days, sick days, and personal days to rejuvenate.

Social

From tickets to local events and exciting company-sponsored events, regular outings and team-building events foster our spirit of collaboration.

Amazon Discount

As part of the Amazon family, Audible employees are entitled to a discount on products on Amazon.

Fitness

Discounted sports clubs or fitness reimbursements.

What keeps me motivated here in one word is 'opportunities.' Being able to deep-dive into complex cross-domain problems and stepping out of my comfort zone with projects, technologies and people. I can spontaneously collaborate with literally anyone—from my Audible teammates to my Amazon counterparts to our CIO and CEO—and most importantly get valuable feedback along the way.

Anshika Priyadarshee

Software Development Engineer

Community Impact

At Audible, we seek to exemplify what a company can mean beyond what it does. As Newark's fastest-growing private employer, we recruit and cultivate local talent as well as drive forward a wide range of community initiatives with a focus on supporting Newark's renaissance. Our global offices embrace their local communities as well, and our employees around the world volunteer and serve in their communities in addition to seeding and growing the local creative economy.

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Benefits

Plan for every chapter of your career journey with a wide range of generous benefits that you can rely on. We’re fostering an environment where everyone can thrive, individually and as part of the greater Audible community.

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