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COVID-19 update: The safety and wellbeing of our employees, customers and candidates is our top priority. We’ve shifted in-person interviews to virtual interviews until further notice. We’ve also reimagined the future of work with our Hub+Home hybrid workplace model.
Newark, New Jersey

Digital Analytics Specialist

Product & User Experience   |   Job ID  1839238
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JOB SUMMARY

Job summary
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

ABOUT THIS ROLE
Our growing team is looking for a Digital Analytics expert who’s passionate about data analytics and believes in our mission of maximizing the value of Audible’s data by providing the right information at the right time via the right tools. In this role you will represent the voice of the customer, measure the user experience, and empower the organization to harness the power of data to make informed decisions on behalf of our customers.

ABOUT THE TEAM
The mission of the data team is to empower smarter, strategic decision-making across our business, on behalf of our customers through the use of data. We are responsible for building the data assets, capabilities and strategy that enable Audible to continuously deliver and innovate for our customers, through decisions that are grounded in data.

ABOUT YOU
You have an insatiable appetite for understanding your customers and are relentless in finding solutions that meet their needs, sewing the details together and tying them back to the big picture. You’re a natural collaborator equally comfortable talking tech with developers, discussing KPI’s and analytics with product marketers, finance, marketing & content stakeholders.

You have a high level of proficiency across the Adobe Experience Cloud suite of products, with a desire to grow an analytics center of excellence for Audible and our partners. You’re an accountable, hands on problem-solver with a positive attitude, letting nothing stand in the way. You know how to clarify the path forward and prioritize work. You know how to influence others. This role requires a thirst for continuous learning, commitment to action, an attitude that anything is possible, ability to focus on the current but always keeping an out for the future and a relentless obsession with the customer.

This role will be temporarily remote until our return to office date, at which time we will use our Hub+Home model. Our Hub+Home hybrid model provides flexibility to do our best work in the way that works best - maximizing the benefits of both work from hub and home. We promote flexibility in how we work, when we work, and from where we work. We also offer the opportunity to work fully remote for up to four weeks per year from anywhere within your assigned hub country. For more information please visit our Hub+Home page at https://www.audiblecareers.com/hub-home-hybrid-workplace.

As a Digital Analytics Specialist, you will....
· Work cross-functionally, across Tech, Product, and Analytics teams to plan for and execute sound data tracking solutions.
· Collaborate with business and product owners to develop and execute new analytics data collection requirements.
· Act as the subject matter expert of Adobe Analytics, playing a key role in incorporating best practices into tech design and development processes.
· Support self-service analytics across internal customers, by providing dashboard templates and ad-hoc support that enables the measurement of Product features across web, mobile web and apps.
· Manage and implement Adobe Analytics efforts from administration of the product to implementation design to building monitoring dashboards in partnership with business owners.
· Create & monitor key dashboards for ensuring the health and accuracy of Adobe Analytics implementation.
· Evangelize use of Adobe Analytics to measuring Product and Customer Experience.

BASIC QUALIFICATIONS

· A Bachelor’s degree, preferably in Business, Marketing or a quantitative field like Mathematics, Computers or Statistics.
· 3+ years of experience within an analytics-focused role in data-rich business environments or tech companies.
· 3+ years of experience with Adobe Experience Cloud solutions including Adobe Analytics, Adobe Target, Adobe Launch, and/or Audience Manager.
· Experience with requirements gathering and solution design for Adobe Analytics.
· Proficiency with SQL.

PREFERRED QUALIFICATIONS

· Experience with querying large data sets such as Adobe Clickstream.
· Strong understanding of mobile app tracking and attribution.
· Familiarity with administering and managing updates to the Adobe ecosystem beyond Analytics, such as Adobe Target.
· Hands on experience working with Adobe raw data (Clickstream).
· Keep up to date with technological advancements and data privacy policy changes in the digital analytics tracking and MarTech industry.
· Media/Entertainment industry experience.


ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.


Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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