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Mumbai, India

Senior Program Manager

Content & Audible Studios   |   Job ID  1363562
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Job Summary

Hey – there’s a revolution going on! A revolution in digital entertainment. Every day millions of people around the world choose to be more thoughtfully entertained, informed and educated by listening to fascinating stories and all forms of fictional and non-fictional content on their smartphones and other mobile devices.

Audible, an Amazon company, is the leading provider of premium digital spoken audio information and entertainment on the internet, offering customers a new way to enhance and enrich their lives every day. Titles downloaded from Audible are compatible with hundreds of mobile devices, including the iPhone and Android smartphones.

To support its continued growth, Audible is looking for a results-oriented Program Manager for India, based in Mumbai. Reporting to the Country Manager, India you will interface with global Product, Business, and Development teams to successfully launch customer-driven products for our IN business. As a key member of the Audible team, the Program Manager will responsible for implementing the IN product strategy. We are seeking an entrepreneurial product manager who likes to use data and technology to drive results. You will work closely with internal stakeholders to ensure that deliverables are sent to market in a timely and accurate manner.

Key Responsibilities:
· Identify the prioritization of customer segments through the analysis and studies of the segment
· Develop the vision, mission, goals, strategies, and tactics for the successful launch of new products in the India market
· Addressing the needs with Audible product features by deeply understanding needs of Indian customers, and
· Deliver highly differentiated and focused product positioning that drives engagement to ensure short and long-term growth.
· Writing product requirements documents and ensuring clear communication of those requirements to the business, design, usability, and development teams.
· Assist in the development and execution of market research efforts to uncover insights, trends and opportunities that lead to growth. Transform these findings into actionable insights to inform positioning and/or marketing strategies
· Monitor, understand, and respond to competitive product performance, branding, messaging, and tactics
· Be a cross functional leader to help drive and prioritise the needs of the business with global teams
· Lead detailed execution of features and products ensuring a high-quality bar, timely delivery, and an attention to detail to ensure Audible offers best in class customer experience and usability
· Sweating the small stuff when it comes to the customer experience and your business. You will be the foremost expert on all customer-facing and business aspects of this platform and be conversant in the technology.

Basic Qualifications

· Experience in product management, product marketing, ecommerce, UX, or technology in technological industry
· Proven experience in project and program management at scale and in a fast-growth setup
· Proven experience in coordinating teams and communicating to senior management
· Highly logical and can communicate complexities concisely
· Strong analytical and Excel skills
· Ability to generate and quickly execute upon actionable recommendations based on the synthesis and analyses of data.

Preferred Qualifications

· Experience with subscription products and/or subscription payment systems in India
· New product development experience
· Experience working with international team
· Proven understanding of campaign performance metrics for online marketing
· Experience with web/mobile analytics programs i.e., Site Catalyst, Google Analytics.

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