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Los Angeles, California

Quality Assurance Manager

Technology   |   Job ID  1964362
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Job summary
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

We are looking for a Quality Assurance Manager (QAM), to manage a team of QAEs and SDEs. We're looking for someone to drive processes that minimize defect introduction, as well as creation and execution of testing procedures to uncover and troubleshoot defects that are present. This is a newly developed team that will be focused on testing Audible’s Content Creator tools.

You are passionate about further growing a great organization, obsessed with quality improvement, experienced and highly committed to creating world class automation for regression and feature testing, able to manage a fast-paced delivery schedule and drive a high-level test strategy, as well as take a hands-on approach to implementing that strategy in partnership with the development leadership. You are an experienced QA Manager with a track record of driving team engagement and bringing consumer facing products to market. You have a strong backbone and ability to advocate with data and an ability to push back without being adversarial.

As a Quality Assurance Manager, you will...
  • Have the understanding how all elements of the system software ecosystem work together and developing QA approaches that fit the overall strategy.
  • Manage and develop an elite team of QA and SDE engineers.
  • Develop test strategies and creating appropriate test harnesses as well as pragmatic testing approaches.
  • Drive testing methodology and tools to support development lifecycles.
  • Oversee the development and execution of test plans and monitoring and reporting on test execution.
  • Develop and execute a roadmap for building testing frameworks.
  • Work with business and development teams to understand product vision and requirements.


  • 1+ years of experience managing Quality Assurance Teams.
  • 3+ year of experience working as an SDET or Quality Assurance Engineer.
  • Experience managing software engineers.
  • Experience managing manual testers.
  • Experience in manual testing.
  • Experience in automation testing.
  • Bachelor's degree and/or Master's degree in Computer Science or equivalent.


  • Demonstrated coding and design proficiency in at least one modern programming language such as Java, Python, C# or C++.
  • Proven track record creating and executing on highly effective quality processes.
  • Is data driven – establishes the right quality metrics and sets clear, measurable goals for the organization.
  • Is innovative, can simplify, and has relentlessly high standards.
  • Able to handle an extremely fast pace while maintaining the highest quality standards.
  • Can propose trade-offs and provide risk assessment to stakeholders.
  • Has a proven track record in building and growing teams, with the ability to attract new talent that shapes the way we do QA.
  • Experience working in an Agile (Scrum/Kanban) and test-driven development environment.
  • Experienced designing tools and frameworks from the ground up.

At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
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Audible Success Profile

Audible is built on a strong foundation as an Amazon subsidiary, so you’ll get to play with all of Amazon's technologies at a company with an entrepreneurial spirit. We’re looking for someone with a focus on our customers and our operational excellence to help us unleash the power of the spoken word.

    • Builder You have an ability to deconstruct and simplify problems. You’re committed to action and value the positive disruption your creations have on the status quo.
    • Passionate You recognize that your work impacts millions of listeners and the technology you help build invigorates our community and inspires our peers.
    • Effective Communicator You can adapt complex information to your audience, and your influence on internal team collaboration impacts design and drives engineering best practices.
    • Socially Conscious You embrace working, living, serving, and playing in your neighborhood. You’re ready to enhance our communities and the lives of our millions of customers.
    • Inventive You imagine without fear and have an ability to navigate highly complex and ambiguous situations with creative problem-solving and curiosity.
    • Customer Obsessed Each project has our audience in mind, and you’re passionate about developing fantastic customer experiences through innovative technology.

Audible's People Principles celebrate who we are and where we've been, and guide the way we work shoulder to shoulder to enhance the lives of our millions of customers around the world. They reflect and apply to everyone who works at Audible—the entrepreneurs and operators, the dreamers and the doers, those who have worked here for 20 years and those who have arrived in the past few weeks and months.

View All People Principles

Be Customer Obsessed
Imagine & Invent Before They Ask
Articulate The Possible & Move Fast To Make It Real
Study & Draw Inspiration From Culture & Technology
Activate Caring

What we can offer you

We are a community of brilliant minds, brimming with fresh ideas and working shoulder to shoulder to achieve greatness. And because of this, we think it’s only fair that we offer some nice little perks to everyone who goes the extra mile at Audible.

Flexible Work

We promote flexibility in how and where we work with our Hub+Home hybrid workplace model.


Dental and vision plans, life insurance, and the medical plan options that suit individual needs.


Plan for your future with employer-matched savings accounts.


We grant our employees restricted stock units, because we want them to think and act like owners.

Time Off

We love what we do but everyone needs the opportunity to hit the refresh button. Take advantage of vacation days, sick days, and personal days to rejuvenate.


We are committed to building and sustaining a diverse and inclusive culture and community. Audible’s Impact Groups encourage an environment where you can be you, and bring your whole self to work.

Amazon Discount

As part of the Amazon family, Audible employees are entitled to a discount on products on Amazon.

Learning & Development

We want to help you grow with learning and development programs, leadership training and tuition reimbursement.

I found a culture where everyone is inspired to constantly learn. I like to say that we’re not just customer obsessed—we’re also teammate obsessed.

Alexandra Klimenko

Software Development Engineer

Community Impact

At Audible, we seek to exemplify what a company can mean beyond what it does. As Newark's fastest-growing private employer, we recruit and cultivate local talent as well as drive forward a wide range of community initiatives with a focus on supporting Newark's renaissance. Our global offices embrace their local communities as well, and our employees around the world volunteer and serve in their communities in addition to seeding and growing the local creative economy.

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Plan for every chapter of your career journey with a wide range of generous benefits that you can rely on. We’re fostering an environment where everyone can thrive, individually and as part of the greater Audible community.

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