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London, United Kingdom

Senior Merchandising Manager FTC

Brand & Marketing   |   Job ID  1304918
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Job Summary

At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As the world's leading producer and provider of audio storytelling and spoken-word entertainment, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.
As a key member of the Audible UK Merchandising team, you will own revenue performance and conceive and execute strategies that increase purchasing and engagement across Web and Apps for our members. You will use a combination of data-driven insight and best practices to define a testing roadmap, taking inspiration from both your own experience in similar roles, as well as learning from counterparts around the globe. You’ll balance business priorities with the best possible customer experience turning Audible members in to habituated users of our service. This position is a 10 month fixed term contract.

Key Responsibilities:
· Own high impact revenue and engagement driving strategies not supported by Tech or Dev, from ideation to implementation
· Oversee the optimization roadmap for Web and Apps to improve customer engagement
· Oversee the sales and promotions plan and optimise for traffic and revenue
· Test new personalisation strategies in collaboration with US and UK teams
· Test new content discovery targeting strategies in collaboration with UK teams
· Work with analytics partners and toolsets to monitor and analyse core business KPIs and make strategic recommendations for content discovery and revenue opportunities
· Own analysis of and reporting on the performance of optimisation campaigns
· Manage and support development of a Optimisation Manager
· Own revenue forecasting and narrative with key UK stakeholders

Basic Qualifications

· Excellent written and oral communication skills; at ease when dealing with senior management when needed
· Professional experience ideally in an online, retail, e-commerce environment
· Intermediate/advanced level user of Excel

Preferred Qualifications

· Experience executing and evaluating tests to optimise online or in app purchasing and engagement.
· Excellent analytical skills, a passion for metrics, and being able to articulate hypothesis and outcomes clearly
· Deep understanding of web analytics and testing using industry standard tools (i.e. Adobe Target, Adobe Analytics, Google Analytics or equivalent tools)
· Experience managing a high performing team member

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