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London, United Kingdom

Senior Manager, Analytics (m/f/x)

Finance & Insight   |   Job ID  2037533
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JOB SUMMARY

Job summary
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

ABOUT THIS ROLE
We are looking for a data-driven, detail-oriented Business Analyst. You will be responsible for supporting the growth plan and ongoing development of our marketplaces. The position requires an independent, analytical self-starter to take a leading role in supporting key decision-making by creating and communicating bespoke analyses which will inform how we shape and develop the customer experience, product, content offering, customer engagement and business results. Sharp problem solving skills, comfortable with ambiguity and the ability to analyze data and draw conclusions are the keys to success for this position.

As a Senior Analytics Manager, you will...
  • Conduct ad-hoc analysis through database querying, followed by insightful interpretation of results and the formulation and communication of recommendations that drive action.
  • Own country specific analyses end-to-end: requirements collection, project planning, execution and follow up.
  • Work as a business partner with marketing, finance and content teams in order to tackle business challenges, and track marketing and product performance with a data driven approach. Ability to scope a problem, formulate relevant questions, draw relevant data and provide insights from the data is critical for the role.
  • Leverage SQL, MicroStrategy, Tableau, Excel and other reporting tools to create and maintain scheduled and Adhoc reports. Analyze data to identify business problems and lead deep dives to perform root cause analysis.
  • Maintain a deep understanding of business drivers and an innate grasp of business metric definitions, and pro-actively interact with business leaders to give context and support them in interpreting reporting data.
  • Partner with stakeholders to leverage data (internal data from Audible & Amazon, as well as external data from market research and marketing agencies) and address complex business challenges by delivering actionable insights.
  • Conceptualize and run analysis that generate insights on customer behavior and customer needs to help further develop and improve our value proposition.

BASIC QUALIFICATIONS

  • Substantial, relevant experience in the areas of Business Intelligence, Analytics or Consulting in an e-commerce environment or related field.
  • Advanced SQL experience that allow you to comfortably and independently extract data from our database.
  • Advanced experience with one or more industry analytics and metrics visualization tools (e.g. Tableau/QuickSight/PowerBI).
  • Expert in Excel with a proven track record.
  • Degree in data science, business, economics, information technology, statistics, mathematics or other related field.

PREFERRED QUALIFICATIONS

  • You enjoy working in a team of highly engaged individuals.
  • Passion for numbers, data and metrics, but also for delivering actionable analysis of highest quality.
  • Strong bias for action, highly organized and ability to complete tasks and projects with little guidance and tight deadlines.
  • Excellent communication (verbal and written), interpersonal skills, and an ability to effectively communicate with both business leadership and technical teams.
  • Experience with membership, subscription based or media content businesses
  • Experience with and / or interest to learn more on cutting edge data science approaches.
  • Programming languages: strong knowledge of Python. Knowledge of other programming languages, like Java or C#, or of statistical software's like R or SAS is a plus.
  • Knowledge of Adobe Analytics a plus.

ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.


Audible is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Audible. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

All offers are conditional on references, verification of the right to work in the UK, and successful background screening check. This will include previous employment verification, qualification verification (if relevant) and a relevant criminal check.

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