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Cambridge, Massachusetts

Director, Tech Program Mgmt

Product & Technology   |   Job ID  1113606
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Job Summary

This opportunity is as a Technical Program Manager (TPM) within Audible’s Amazon Program. The Amazon Program is responsible for the relationship and integration of Audible and Amazon products. We enable users to experience Audible through Amazon properties including Echo, Fire tablets, and Amazon.com. This team designs and builds architectures for products that deliver Audible content to users in all sorts of new application domains using back-end services as well as our content on end-user devices and platforms such as iOS, Android, Web, Alexa devices like Echo and more.


The team we’re specifically hiring for focuses on tapping the unrealized opportunity landscape within Amazon, where the Audible listening experience still remains unknown to many of our potential customers. Amazon is a vast playground for Audible to experiment and improve upon disruptive customer experiences and add new levels of profitable growth. Increasing Audible awareness among Amazon customers, especially Prime subscribers is the key goal for the team. The team works closely with many other Amazon teams including Search, Personalization, Digital Payments, and Services to build Audible-specific acquisition, engagement, and retention flows.

We need your help to lead and manage projects and processes that will help bring more customers to Audible through our Amazon touch-points.

We're a part of Amazon, they are our parent company and it's a great partnership. You'll get to play with all of Amazon's technologies like EC2, SQS and S3 but it doesn't stop there. Audible's built on Amazon technology and you'll have insight into the inner workings of the world's leading ecommerce experience. There's a LOT to learn! Your career will benefit from working with teams like Kindle, A9, P13N and many more.


KEY RESPONSIBILITIES
· Play a leading role in running the delivery of large cross functional projects spanning teams and divisions in Audible and outside of Audible (Amazon teams).
· Collaborate to define core business objectives in order to deliver the best product, program or project with the most efficient use of company resources.
· Work with cross functional teams – technology, business and operations to lead multiple projects that have conflicting needs / priorities, from concept to launch.
· Work with technical astuteness, be detailed oriented and proactive in seeking opens in the projects and drive subsequent closure.
· Communicate project risks, progress, launches and retrospectives across all stakeholders and teams – consistently and transparently.
· Strive constantly to improve and establish a new bar in performance (using objective metrics) in project execution.

Basic Qualifications

· 7+ years experience in technology project coordination and delivery of distributed multi-tier applications.
· 4+ years experience managing agile software projects across multiple and geographically distributed teams.
· Be able to thrive in an ambiguous environment - where change is the only constant.
· Detailed oriented to ensure that project success is paramount.
· Strong verbal and communication skills.
· Strong experience in creating or redesigning, rolling out and executing organizational processes.
· Strong analytical skills and an out of the box thinker.
· Self-starter with the ability to multi-task and work in a very rapidly changing environment.
· Be able to disagree, yet align, when dealing with different stakeholders.
· Ability to work well with clients and juggle competing demands.
· Results oriented and with a strong customer focus

Preferred Qualifications

· Scrum / Agile training with 2+ experience in running scrums, sprint grooming & planning, and reviewing agile project metrics.
· Prior experience in delivering service oriented (SOA) distributed systems.
· Experience delivering mobile device software and/or retail web applications is highly preferred.

ABOUT AUDIBLE
Audible, Inc. is the world’s largest seller and producer of spoken audio entertainment, information and educational programming. Since inventing and commercializing the first portable digital audio player in 1997, our focus on technological innovation and superior programming has earned us millions of subscribers around the world. We’re an Amazon subsidiary with a presence on four different continents, yet we maintain a startup vibe and small company feel. We offer more than 475,000 downloadable audiobooks, audio editions of periodicals, and other programs, and an escalating array of listening products that enrich daily life for a growing population of people who want to be more productive, well-informed, and thoughtfully entertained.

Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Audible Success Profile

Audible is built on a strong foundation as an Amazon subsidiary, so you’ll get to play with all of Amazon's technologies at a company with an entrepreneurial spirit. We’re looking for someone with a focus on our customers and our operational excellence to help us unleash the power of the spoken word.

  • Builder You have an ability to deconstruct and simplify problems. You’re committed to action and value the positive disruption your creations have on the status quo.
  • Customer Obsessed Each project has our audience in mind, and you’re passionate about developing fantastic customer experiences through innovative technology.
  • Passionate You recognize that your work impacts millions of listeners and the technology you help build invigorates our community and inspires our peers.
  • Inventive You imagine without fear and have an ability to navigate highly complex and ambiguous situations with creative problem-solving and curiosity.
  • Effective Communicator You can adapt complex information to your audience, and your influence on internal team collaboration impacts design and drives engineering best practices.
  • Socially Conscious You embrace working, living, serving, and playing in your neighborhood. You’re ready to enhance our communities and the lives of our millions of customers.

Audible's People Principles celebrate who we are and where we've been, and guide the way we work shoulder to shoulder to enhance the lives of our millions of customers around the world. They reflect and apply to everyone who works at Audible—the entrepreneurs and operators, the dreamers and the doers, those who have worked here for 20 years and those who have arrived in the past few weeks and months.

View All People Principles

Be Customer Obsessed
Imagine & Invent Before They Ask
Articulate The Possible & Move Fast To Make It Real
Study & Draw Inspiration From Culture & Technology
Activate Caring

What we can offer you

We are a community of brilliant minds, brimming with fresh ideas and working shoulder to shoulder to achieve greatness. And because of this, we think it’s only fair that we offer some nice little perks to everyone who goes the extra mile at Audible.

Food

Fully stocked kitchen with all the snacks and drinks to get your creative thoughts flowing.

Health

Dental and vision plans, life insurance, and the medical plan options that suit individual needs.

Savings

Plan for your future with employer-matched savings accounts.

Stock

We grant our employees restricted stock units, because we want them to think and act like owners.

Time Off

We love what we do but everyone needs the opportunity to hit the refresh button. Take advantage of vacation days, sick days, and personal days to rejuvenate.

Social

From tickets to local events and exciting company-sponsored events, regular outings and team-building events foster our spirit of collaboration.

Amazon Discount

As part of the Amazon family, Audible employees are entitled to a discount on products on Amazon.

Fitness

Discounted sports clubs or fitness reimbursements.

What keeps me motivated here in one word is 'opportunities.' Being able to deep-dive into complex cross-domain problems and stepping out of my comfort zone with projects, technologies and people. I can spontaneously collaborate with literally anyone—from my Audible teammates to my Amazon counterparts to our CIO and CEO—and most importantly get valuable feedback along the way.

Anshika Priyadarshee

Software Development Engineer

Community Impact

At Audible, we seek to exemplify what a company can mean beyond what it does. As Newark's fastest-growing private employer, we recruit and cultivate local talent as well as drive forward a wide range of community initiatives with a focus on supporting Newark's renaissance. Our global offices embrace their local communities as well, and our employees around the world volunteer and serve in their communities in addition to seeding and growing the local creative economy.

Learn More

Benefits

Plan for every chapter of your career journey with a wide range of generous benefits that you can rely on. We’re fostering an environment where everyone can thrive, individually and as part of the greater Audible community.

Learn More