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Cambridge, Massachusetts

Senior Software Engineer – Content Services Quality

Technology   |   Job ID  1409655
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Job Summary

Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

Audible’s Quality Assurance organization promotes product quality, and organizational quality ownership thru well-defined measurable processes, comprehensive quality assessment and identification of risk. In addition, the organization provides tools and infrastructure needed to support agile feature delivery, improve quality and increase engineer productivity. The team includes Quality Assurance Engineers, Quality Assurance Technicians and Software Engineers working side by side with Software Development Engineers, Product Managers, User Experience, and Customer Support staff to understand features, bugs, customer usage, and technical implementation to deliver high quality products to our customers.

Do you like being on the ground floor of something great? The Audible QA org is forming a new team to test our content services. Content is critical to our customer experience, and this team will help ensure that our awesome content gets to customers quickly. Our engineers will work closely with their development peers, and are encouraged to come up with new and unique solutions to interesting problems.

KEY RESPONSIBILITIES
· Able to use technology to solve difficult problems. Proficient in a broad range of data structures and algorithms, knowing when it is (and isn’t) appropriate to use them.
· Drive continuous improvement of software quality, CX and maintainability of products/features.
· Develop automation and tooling, drive testability and diagnostic ability into the product, while promoting best practices in quality areas.
· Build test software that exposes API defects in production level code.
· Innovate and drive adoption of latest industry best practices.
· Programmatically test the product, Measure test coverage and Develop right metrics to showcase value add based on adoption of new best practices.
· Capable of independently clarifying technical requirements, assessing development estimates and applying a broad range of design approaches.
· Mentor and lead developers by cultivating curiosity and deep technical understanding.

Basic Qualifications

· Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
· 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
· 2+ years of non-internship professional software development experience
· Bachelor’s degree in Computer Science or related field, or equivalent experience.
· Able to write and enforce logical and maintainable code.
· Experienced in White Box testing.
· Proven ability to identify and resolve the root cause of software defects.
· Experience with scripting languages (Perl/Ruby/Python, JavaScript, etc.).

Preferred Qualifications

· Demonstrable strength with Java/C++ or other OO languages.
· Strong problem-solving skills with the ability to navigate highly complex and ambiguous situations.
· Strong understanding of QA Methodologies and software life cycle.
· Experience in designing and building test tools and systems.
· Experience in backend service testing.
· Understanding of application architecture and technology infrastructure.
· Experienced with Continuous Integration and Deployment processes.
· Experience with but not limited to JUnit/TestNG, JBehave (or other BDD framework), Selenium, mock objects.

ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading producer and provider of original spoken-word entertainment and audiobooks, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.

Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.


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Audible Success Profile

Audible is built on a strong foundation as an Amazon subsidiary, so you’ll get to play with all of Amazon's technologies at a company with an entrepreneurial spirit. We’re looking for someone with a focus on our customers and our operational excellence to help us unleash the power of the spoken word.

  • Builder You have an ability to deconstruct and simplify problems. You’re committed to action and value the positive disruption your creations have on the status quo.
  • Customer Obsessed Each project has our audience in mind, and you’re passionate about developing fantastic customer experiences through innovative technology.
  • Passionate You recognize that your work impacts millions of listeners and the technology you help build invigorates our community and inspires our peers.
  • Inventive You imagine without fear and have an ability to navigate highly complex and ambiguous situations with creative problem-solving and curiosity.
  • Effective Communicator You can adapt complex information to your audience, and your influence on internal team collaboration impacts design and drives engineering best practices.
  • Socially Conscious You embrace working, living, serving, and playing in your neighborhood. You’re ready to enhance our communities and the lives of our millions of customers.

Audible's People Principles celebrate who we are and where we've been, and guide the way we work shoulder to shoulder to enhance the lives of our millions of customers around the world. They reflect and apply to everyone who works at Audible—the entrepreneurs and operators, the dreamers and the doers, those who have worked here for 20 years and those who have arrived in the past few weeks and months.

View All People Principles

Be Customer Obsessed
Imagine & Invent Before They Ask
Articulate The Possible & Move Fast To Make It Real
Study & Draw Inspiration From Culture & Technology
Activate Caring

What we can offer you

We are a community of brilliant minds, brimming with fresh ideas and working shoulder to shoulder to achieve greatness. And because of this, we think it’s only fair that we offer some nice little perks to everyone who goes the extra mile at Audible.

Food

Fully stocked kitchen with all the snacks and drinks to get your creative thoughts flowing.

Health

Dental and vision plans, life insurance, and the medical plan options that suit individual needs.

Savings

Plan for your future with employer-matched savings accounts.

Stock

We grant our employees restricted stock units, because we want them to think and act like owners.

Time Off

We love what we do but everyone needs the opportunity to hit the refresh button. Take advantage of vacation days, sick days, and personal days to rejuvenate.

Social

From tickets to local events and exciting company-sponsored events, regular outings and team-building events foster our spirit of collaboration.

Amazon Discount

As part of the Amazon family, Audible employees are entitled to a discount on products on Amazon.

Fitness

Discounted sports clubs or fitness reimbursements.

What keeps me motivated here in one word is 'opportunities.' Being able to deep-dive into complex cross-domain problems and stepping out of my comfort zone with projects, technologies and people. I can spontaneously collaborate with literally anyone—from my Audible teammates to my Amazon counterparts to our CIO and CEO—and most importantly get valuable feedback along the way.

Anshika Priyadarshee

Software Development Engineer

Community Impact

At Audible, we seek to exemplify what a company can mean beyond what it does. As Newark's fastest-growing private employer, we recruit and cultivate local talent as well as drive forward a wide range of community initiatives with a focus on supporting Newark's renaissance. Our global offices embrace their local communities as well, and our employees around the world volunteer and serve in their communities in addition to seeding and growing the local creative economy.

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Benefits

Plan for every chapter of your career journey with a wide range of generous benefits that you can rely on. We’re fostering an environment where everyone can thrive, individually and as part of the greater Audible community.

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