Working Student – Consumer Insights / Market Research
Finance & Growth | Job ID 2412814JOB SUMMARY
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.
ABOUT THIS ROLE
In this position, you will be part of our ‘Global Research & Consumer Insights’ team and focus on Germany, France, Spain and Italy. You will gain valuable insights into how our members and prospects think about audiobooks, podcasts and Audible and learn about the similarities and differences across our European marketplaces.
ABOUT THE TEAM
The ‘Global Research & Consumer Insights’ team partners with our colleagues in Content and Marketing to help them understand the needs of current and future customers. We’re a small, but growing team with currently three colleagues in Berlin, two in London, and many more in the US. Our remit is global and the work we do always sparks interest across the business. We are passionate about guiding the business with our robust approaches to understanding the consumer and providing guardrails to develop the best content and marketing materials.
ABOUT YOU
You’re a student, enrolled in either your first Bachelor or Master in the Berlin/Brandenburg area in fields such as Business Psychology, Business Studies, Media Management, Sociology, Communication & Media Research or Communication in Social and Economic Contexts and have at least 1 year of your studies left. You are passionate about entertainment brands and affinity for books, audiobooks and podcasts and interested in Customer Insights, Market Research, and Marketing. You are keen on working with survey-based, quantitative data and interested in working with online survey tools, such as Qualtrics, Survey Monkey or similar
As a Working Student – Consumer Insights / Market Research, you will....
- Support standard market and content research surveys from A to Z (e.g. customer satisfaction/NPS surveys, surveys to measure appeal of specific content ideas)
- Amend survey templates and set them up in an online survey tool
- QA of ongoing surveys
- Organize send out and communicate with outbound team via ticketing system
- Clean data and comments and prepare data for analysis
- Run standardized analyses & reporting with the help of the online survey tool and scorecards in Excel
- Compile concise summaries in English
- Update internal Wiki-pages, prepare project summaries & newsletters
- Run ‘desk research’ so we can better understand existing knowledge & research
- Support daily business, e.g. communication with colleagues, scheduling & preparing meetings
ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in an Audible workspace (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.
We are open to hiring candidates to work out of one of the following locations:
Berlin, BE, DEU
ABOUT THIS ROLE
In this position, you will be part of our ‘Global Research & Consumer Insights’ team and focus on Germany, France, Spain and Italy. You will gain valuable insights into how our members and prospects think about audiobooks, podcasts and Audible and learn about the similarities and differences across our European marketplaces.
ABOUT THE TEAM
The ‘Global Research & Consumer Insights’ team partners with our colleagues in Content and Marketing to help them understand the needs of current and future customers. We’re a small, but growing team with currently three colleagues in Berlin, two in London, and many more in the US. Our remit is global and the work we do always sparks interest across the business. We are passionate about guiding the business with our robust approaches to understanding the consumer and providing guardrails to develop the best content and marketing materials.
ABOUT YOU
You’re a student, enrolled in either your first Bachelor or Master in the Berlin/Brandenburg area in fields such as Business Psychology, Business Studies, Media Management, Sociology, Communication & Media Research or Communication in Social and Economic Contexts and have at least 1 year of your studies left. You are passionate about entertainment brands and affinity for books, audiobooks and podcasts and interested in Customer Insights, Market Research, and Marketing. You are keen on working with survey-based, quantitative data and interested in working with online survey tools, such as Qualtrics, Survey Monkey or similar
As a Working Student – Consumer Insights / Market Research, you will....
- Support standard market and content research surveys from A to Z (e.g. customer satisfaction/NPS surveys, surveys to measure appeal of specific content ideas)
- Amend survey templates and set them up in an online survey tool
- QA of ongoing surveys
- Organize send out and communicate with outbound team via ticketing system
- Clean data and comments and prepare data for analysis
- Run standardized analyses & reporting with the help of the online survey tool and scorecards in Excel
- Compile concise summaries in English
- Update internal Wiki-pages, prepare project summaries & newsletters
- Run ‘desk research’ so we can better understand existing knowledge & research
- Support daily business, e.g. communication with colleagues, scheduling & preparing meetings
ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in an Audible workspace (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.
We are open to hiring candidates to work out of one of the following locations:
Berlin, BE, DEU
BASIC QUALIFICATIONS
- Sound knowledge of Excel
- High attention to detail, good self-organization and ability to work independently
- Fluency in English and native in one of these languages: German, French, Italian or Spanish
- High attention to detail, good self-organization and ability to work independently
- Fluency in English and native in one of these languages: German, French, Italian or Spanish
PREFERRED QUALIFICATIONS
- Background in statistics and market and/or media research
Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of ethnic origin, gender, religion or belief, disability, age, sexual identity, or any other legally protected status. We therefore ask you to exclude unnecessary information, such as a photo, date or place of birth, gender identification, family and marital status, nationality, religion etc. from your CV or resume. Thank you for doing your part to create equal opportunities for everyone.
Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of ethnic origin, gender, religion or belief, disability, age, sexual identity, or any other legally protected status. We therefore ask you to exclude unnecessary information, such as a photo, date or place of birth, gender identification, family and marital status, nationality, religion etc. from your CV or resume. Thank you for doing your part to create equal opportunities for everyone.
Contact Us For Disability Accomodations
Spectrum & Belonging
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