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Berlin, Germany

Outbound Coordinator EU (m/f/d)

Brand & Marketing   |   Job ID  1866623
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JOB SUMMARY

Job summary
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

ABOUT THIS ROLE
As an Outbound Coordinator EU (m/f/d), you will be working within Audible's Customer Lifecycle team. Based in Berlin, you support the team with the rollout of two major launches in 2022. In this role, you will focus on establishing Outbound (email and push) flows and experiences – from segmentation to creation of templates and campaigns as well as monitoring and reporting.

The position is open through a 12 months contract.

As a Outbound Coordinator EU (m/f/d), you will...
· Create outbound (email and push) templates & campaigns including testing, personalization and targeting.
· Do segment creation, monitoring and reporting.
· Own copy and creative updates based on a schedule of work with a defined time period.
· Report issues and bugs in a detailed and timely manner, working closely with various international development teams and local stakeholders to ensure swift resolution.
· Work closely with Audible product marketing, design, merchandising and tech teams to deliver the best possible customer experience.

BASIC QUALIFICATIONS

· Basic knowledge of HTML.
· Experience working on operational tasks and meeting strict project deadlines.
· Fluent in English, both written and spoken.

PREFERRED QUALIFICATIONS

· Good, practical understanding of email marketing tools.
· Detail orientated with strong organizational skills.
· Strong communicator, who raises issues to the right stakeholders unprompted and timely.
· German and/or French skills are an advantage.

ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.


Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of ethnic origin, gender, religion or belief, disability, age, sexual identity, or any other legally protected status. We therefore ask you to exclude unnecessary information, such as a photo, date or place of birth, gender identification, family and marital status, nationality, religion etc. from your CV or resume. Thank you for doing your part to create equal opportunities for everyone.

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