Coordinator, Catalog Operations - 24 month contract
People & Operations | Job ID 2476797Job Summary
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.
ABOUT THIS ROLE
Based in Berlin, Audible GmbH is looking for a Coordinator, Catalog Operations to support various editorial and operational processes needed in order to efficiently publish and update Audible's catalog metadata.
As a Coordinator, Catalog Operations you will oversee...
- Product Metadata Indexing and Copyediting: Enter, edit, proofread, and fact-check metadata records in our content management system prior to releasing a product to Audible marketplaces (Audible stores, Amazon, iTunes). Key elements such as a product's company identification, on-sale date, distribution rights, availability, pricing, provider, royalty earner, title, descriptive copy, and taxonomy are top priority areas of review with primary focus on, but not limited to, German- and Italian-language products.
- Catalog Updates and Trouble Ticketing: Perform, process and verify daily metadata update and correction re-quests received from providers, customers, and internal stakeholders via tickets or other sources, and ensure that requests are answered appropriately and in due time.
- Process/Workflow Improvement & Documentation: Envision, articulate, implement, and document streamlined processes; foster alignment across (inter)departmental teams for maximized standardization across metadata-related workflows; weigh risks and gains to drive change.
- Product Relationships and Affiliations: Support customer discovery by creating, verifying and updating product relationships such as Category Assignments, Series Affiliation (e.g. linking works in a trilogy), Title Authority (grouping different versions of works together) or Contributor Authority (bibliography).
- Table of Contents (ToC): Proofread table of content data for Audible products.
ABOUT YOU
In this position, you will work as part of a team that accurately enters, edits, and maintains metadata, audio assets and image art for all products. You will focus on the complete and accurate data entry of all product metadata, which includes utilizing a variety of tools to quickly and thoroughly research various ad-hoc requests.
You will feel comfortable in this role if you enjoy working with systems, processes, and literature in a fast-paced environment, take pride in delivering accurate results, and have a passion for technology and media, specifically spoken word audio.
ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in an Audible workspace (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.
We are open to hiring candidates to work out of one of the following locations:
Berlin, BE, DEU
ABOUT THIS ROLE
Based in Berlin, Audible GmbH is looking for a Coordinator, Catalog Operations to support various editorial and operational processes needed in order to efficiently publish and update Audible's catalog metadata.
As a Coordinator, Catalog Operations you will oversee...
- Product Metadata Indexing and Copyediting: Enter, edit, proofread, and fact-check metadata records in our content management system prior to releasing a product to Audible marketplaces (Audible stores, Amazon, iTunes). Key elements such as a product's company identification, on-sale date, distribution rights, availability, pricing, provider, royalty earner, title, descriptive copy, and taxonomy are top priority areas of review with primary focus on, but not limited to, German- and Italian-language products.
- Catalog Updates and Trouble Ticketing: Perform, process and verify daily metadata update and correction re-quests received from providers, customers, and internal stakeholders via tickets or other sources, and ensure that requests are answered appropriately and in due time.
- Process/Workflow Improvement & Documentation: Envision, articulate, implement, and document streamlined processes; foster alignment across (inter)departmental teams for maximized standardization across metadata-related workflows; weigh risks and gains to drive change.
- Product Relationships and Affiliations: Support customer discovery by creating, verifying and updating product relationships such as Category Assignments, Series Affiliation (e.g. linking works in a trilogy), Title Authority (grouping different versions of works together) or Contributor Authority (bibliography).
- Table of Contents (ToC): Proofread table of content data for Audible products.
ABOUT YOU
In this position, you will work as part of a team that accurately enters, edits, and maintains metadata, audio assets and image art for all products. You will focus on the complete and accurate data entry of all product metadata, which includes utilizing a variety of tools to quickly and thoroughly research various ad-hoc requests.
You will feel comfortable in this role if you enjoy working with systems, processes, and literature in a fast-paced environment, take pride in delivering accurate results, and have a passion for technology and media, specifically spoken word audio.
ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in an Audible workspace (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.
We are open to hiring candidates to work out of one of the following locations:
Berlin, BE, DEU
Basic Qualifications
- Excellent command of the written and spoken German and Italian language, English also.
- Prior experience in data entry or proofreading.
- Highly organized and demonstrated focused attention to detail.
- Technical proficiency in Windows operating environment, fluency in Outlook and MS Word.
- Advanced Excel skills and experience using advanced features such as pivot tables and vlookup.
- Prior experience in data entry or proofreading.
- Highly organized and demonstrated focused attention to detail.
- Technical proficiency in Windows operating environment, fluency in Outlook and MS Word.
- Advanced Excel skills and experience using advanced features such as pivot tables and vlookup.
Preferred Qualifications
- B.A./B.S. or equivalent degree, preferably in Humanities.
- Additional language skills in other languages are a major plus, such as French, Spanish, or Portuguese.
- Demonstrated multi-tasking and problem-solving skills in a fast-paced, time-sensitive environment.
- An avid consumer of media, including books/periodicals (audio and digital reader), websites, blogs, and other digital content sources.
Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of ethnic origin, gender, religion or belief, disability, age, sexual identity, or any other legally protected status. We therefore ask you to exclude unnecessary information, such as a photo, date or place of birth, gender identification, family and marital status, nationality, religion etc. from your CV or resume. Thank you for doing your part to create equal opportunities for everyone.
- Additional language skills in other languages are a major plus, such as French, Spanish, or Portuguese.
- Demonstrated multi-tasking and problem-solving skills in a fast-paced, time-sensitive environment.
- An avid consumer of media, including books/periodicals (audio and digital reader), websites, blogs, and other digital content sources.
Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of ethnic origin, gender, religion or belief, disability, age, sexual identity, or any other legally protected status. We therefore ask you to exclude unnecessary information, such as a photo, date or place of birth, gender identification, family and marital status, nationality, religion etc. from your CV or resume. Thank you for doing your part to create equal opportunities for everyone.
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Amazon System Design Preparation This video tackles a system design example question and how candidates should approach, analyze and solve such technical questions.
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Learn more about Audible's focus on Spectrum & Belonging We create a meaningful work experience that celebrates the glories of the human spectrum. Spectrum and Belonging (S&B) goes beyond compliance and embraces our collective desire to fully embrace what it means to celebrate all of our differences and to be heard.
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These return-to-work programs could help moms reenter the workforce Hear from Anne Erni, our Chief People Officer, as she shares how Audible’s “Next Chapter” Returnship Program supports caregivers returning to the workforce. Read how we're aiming to level the playing field via CNN.
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How I Grew as a Product Manager at a Company That Helps People Reach ‘Their Full Potential’ Myriam Kruse shares how she started her career in product management through “a series of intentional decisions and happy accidents.”
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This UX Designer Helps to Make Audible More Accessible for All Growing up, Lisa Del Monte saw how much technology would have helped their grandfather, and it inspired them to make a difference in people’s lives. Now they lead Audible’s UX accessibility efforts, helping customers to connect with cherished stories.
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Audible’s Leaders are Creating a Next Chapter Returnship Program That’s a Catalyst for Change Michael Masiello, Senior VP of Software Development, and Supriya Mimani, Director of HR Projects (Talent and Diversity, Equity & Inclusion) discuss the launch and success of Audible’s Next Chapter Returnship program.
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Keeping Systems Safe & Secure with Continuous Integration On February 3, 2022, PowerToFly hosted an esteemed panel of Audible's women leaders to share how using continuous integration can keep systems safe and secure. This networking and hiring event attracted software engineers interested in various opportunities at Audible.
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Hub+Home: Reimagining the Future of Work at Audible As vaccinations make it possible to return to something ‘closer to normal,’ what will the future of work at Audible look like?
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‘Uniqueness Is Celebrated’: Exploring This Company’s Culture of Care While it was Sally Sarpong’s love of books that initially drew her to Audible, it’s Audible’s people-first culture that has kept her there for nearly seven years.
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Abby West Works to Amplify Stories from Across the Human Spectrum Abby West is helping to create a new frontier in audio entertainment. After spending several years in print and digital journalism, she joined Audible as an editor in 2017, and in 2018, she co-founded the Black Employee Network (BEN), one of Audible’s employee-led impact groups.
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Audible Announces Artists for First Phase of Newark Artist Collaboration Audible today announced the artists selected for the first phase of the Newark Artist Collaboration, a program created to amplify the work of Newark-based artists and encourage local investment in Newark’s creative community.
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Technical Interview Advice Meet Veena, one of our Technical Recruiters, as she shares tips to help you prepare for your technical interview and why she joined the Audible team.
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LinkedIn Top Companies 2022: Media & Entertainment We're proud to be recognized in LinkedIn's List of #LinkedInTopCompanies in Media & Entertainment for 2022.
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Audible Named Among 100 Best Workplaces for Innovators by Fast Company We’re proud to be recognized as a place where inventive minds and diverse experiences are valued, and where employees are actively encouraged to use their ideas and talents to improve our customers’ lives.
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Audible Wins 2021 Digiday Worklife Award This year’s Worklife Awards winners capture responses and new directions, and exemplify how companies worked to adapt to these changes and more. The organizations the judges have selected adjusted to a series of new norms across 2021...
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How He Built This: Don Katz on the Amazing Story of Audible’s Founding The interview offers a behind-the-scenes glimpse into the challenges that Katz and the Audible team faced as they pioneered an entertainment category, starting with his struggle to gather support for his vision.
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Study Shows Nearly Half of Kids are Listening to Audiobooks and Podcasts There’s nothing like getting swept up in a great story, and at Audible we're proud to be doing the work that brings these stories to life for listeners across all geographies and ages.
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Audible wins WorkLife 50 award by Digiday We're proud to be recognized by Digiday as a WorkLife50 award winner! From professional development and tuition reimbursement programs, to flexible work and Audible Wellness initiatives, like weekly meditations and consultations with dietitians and clinical psychologists; we’re thrilled to be recognized as an employer who prioritizes employee's well-being and Work-Life Balance.
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Sailaja Sikharam: From Engineer to Head of Content and Royalty Systems Sailaja Sikharam joined us in 2005 as a software development engineer, back when our offices were located in Wayne, New Jersey. Over the last two decades, as Audible’s content, services, employees, and global customer base have grown, Sikharam has grown with us, taking on expanded management and directorial roles.
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How Sabrina Crespo Helps Audible Keep Pace with Our Global Growth When Sabrina Crespo joined Audible in 2016, she was immediately tasked with a daunting project—in fact, heading up a major transformation. She would be responsible for scaling Audible’s human resources’ technology, immigration, and operations, which had been combined into one centralized team, People and Places, to keep pace with employee growth. “I thrive on taking ambiguity, chaos and a blank slate, and then creating order and a foundation to build upon,” Crespo says.
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Audible’s Razwan Karamat Ali Believes Finance Tells a Story of its Own It might sound obvious that our Head of Global Finance and Accounting, Razwan Karamat Ali, has always been a “numbers guy,” but his passion goes beyond that, to the story the numbers tell. A certified public accountant (CPA), Ali joined Audible in 2016 as VP, Head of Global Financial Planning & Analysis, and since then, his team has grown considerably, becoming, as Ali says, “a truly global finance organization with one team mentality,” with scaled automated tools and standardized processes that support Audible’s worldwide operations and help drive business decisions.
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How to prepare for your virtual interview at Audible We've moved most of our interviews to a virtual process to ensure the health and safety of our employees and candidates. Get detailed information to help you prepare for your virtual interview, set up the conferencing tool, and review FAQs to set you up for success.
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Audible Sound Bites with Marie Pietzcker Meet Marie Pietzcker, Director of Campaigns for Audible Europe. Leading a diverse team from Germany, France, Italy, and Spain, Marie fosters cultural exchange, ensuring Audible's international offerings are relevant and captivating.
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Meet our UK Team! Meet some of your future coworkers and hear more about the breadth of opportunities available!
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Audible Sound Bites with Ben Culmer Ben Culmer is a Quality Assurance Manager focusing on the Audible experience for Android. He joined us in 2016 and, like so many of our tech employees, is not only diligently working to make the Audible experience great for all our customers—he’s an avid user and listener too.
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Audible Sound Bites with Britt McCombs The dedicated individuals on our content teams scour the world for stories that inspire and entertain. Hear how Audible’s supportive culture, People Principles, and unique opportunities motivate Britt McCombs, a Sr Manager of Audible Originals, to work to create the best in audio entertainment every day.
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How to prepare for your technical interview at Audible Review the technical topics you may be asked during your interview to understand what you'll likely be asked to discuss and demonstrate. When reviewing the below topics, remember to keep the customer top of mind.
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Audible Sound Bites with Jeannie Pierre Jeannie Pierre is a Customer Care Team Manager who provides her team with the training, tools and support they need to give Audible customers the best experience.
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Audible Sound Bites with Kannan Ganesan Kannan Ganesan, a Software Development Engineer II (SDEII), collaborates with our tech team to enhance Audible’s playback experience. Whether an Audible Original, audiobook, or podcast, his work contributes to the smooth and seamless listening enjoyed by millions worldwide. This concrete impact is what makes Kannan and many of our SDEs excited to come to work every day.
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How to get hired at Audible Audible is devoted to fostering a workplace culture of respect and inclusion, starting before you even apply. Read these tips for getting hired at Audible.
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Audible Sound Bites with Kofi Appiah Kofi Appiah is an Audible Senior Product Manager, bringing his extensive technical knowledge and his interest in business strategy together to solve problems on behalf of the customer. He shares what he loves about working in Product at Audible, as well as some advice for anyone interested in joining the team.
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Audible Sound Bites with Lauren Estrada Lauren Estrada is a Senior Product Manager at Audible. After joining in 2019, she was promoted in 2022 to lead global expansion initiatives, accelerating Audible's growth by delivering exceptional customer experiences worldwide.
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Audible Sound Bites with Nicolas Sotomayor Nicolas Sotomayor is an Associate Manager, Creative Development on our Content team. He joined us in November 2020 as a Production Coordinator for our studios in Newark, NJ, and has since relocated to our Culver City (Los Angeles), CA hub to work on Audible’s podcast offering for customers. We love that he brings his background in meditation and wellness to work as well—he even hosts sound baths for his teammates!
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Audible Sound Bites with Sue Qiu Competitive Intel Analyst, Sue Qiu recently sat down with us to discuss her work, career journey and what she loves about Audible's culture and mission.
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Get to Know Jeremy Strauser, Audible’s Head of Apps and Engagement Meet Jeremy Strauser, Head of Apps and Engagement on Audible’s Product and Insights team. Jeremy joined Audible in 2018 and transitioned into his current role in 2021, where he leads a team of product managers focused on maintaining and enhancing our in-app experience. Whenever a customer uses a feature on the Audible app, Jeremy and his team have had a part in it.
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Audible Sound Bites with Montez Flenoury Montez Flenoury is a talent manager for Audible’s talent and casting department. He joined our company just over two years ago to help ensure that we cast some of the most exciting talent out there, and then make sure they have a best-in-class experience working with us.
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Audible Sound Bites with Yuchen Xie Yuchen Xie is a Data Scientist on our Global Insights and Data Science team, helping Audible tailor content recommendations to listeners based on what they’ve looked for and loved.
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Audible Sound Bites with Sachi Angle Sachi Angle is a Product Manager working on a tech team that’s focused on the intersection of AI, data and platform. She’s excited about the possibilities that the rapidly evolving field of AI has to offer our customers as her team develops new features to make their Audible experience even better.
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Audible Sound Bites with Emma Nguyen Emma started as a tech intern with Audible while she was in college, where she says she had “one of the best summers in my life.” She accepted a full-time offer in 2020 as a software development engineer. Now Emma is an SDE II on the Audible on Alexa Quality Assurance team. Here’s why she loves working at Audible.
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Audible Sound Bites with Oluwaleke Aina Oluwaleke Aina is a Software Development Engineer working on the voice-controlled Audible experience on Alexa. Since joining us in 2018, he has been able to deepen his technological knowledge and abilities, all while working in a supportive, collaborative culture.
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Audible Sound Bites with Erika Alemany Erika Alemany, Manager, Ops & Program Management shares what makes her Audible experience so special, and how our People Principles inspire and empower her work.
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Audible Sound Bites with Franki De La Vega Coming from a background in theater, Franki De La Vega was drawn to the exciting developments in audio entertainment and now helps to bring Audible Theater productions to the stage as well as households and headphones around the world. Here she pulls back the curtain on what it’s like to work at Audible.
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Audible Sound Bites with Jane Li Jane Li, an SDE II, leads a front-end team at Audible, crafting exceptional web experiences. Based in Utah, she works remotely to support her husband's medical school journey. Collaborating with product and design teams, Jane implements customer-centric features, ensuring an optimal experience.
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Audible Sound Bites with Janine Jansen Janine Jansen works as a Mobile Growth Marketing Manager on our APAC Performance Marketing team, focusing on reaching potential Audible customers in India, Japan, and Australia. Based out of our Sydney hub, she studies all the possible ways to get more people excited about Audible.
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Audible Sound Bites with Dominic Morgan Dominic Morgan is an Associate Director of Data Product Management on our Product & Insights team. His team focuses on providing various other teams at Audible with the right tools for analyzing data, and helping them use that information to make decisions and design solutions that delight our customers. He’s also part of our employee-led impact group, Unidos, which works to amplify the voices of our Latino and Hispanic employees, content creators, and community.
