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Berlin, Germany

Coordinator, Catalog Operations - 24 month contract

People & Operations   |   Job ID  2476797
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Job Summary

Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

Based in Berlin, Audible GmbH is looking for a Coordinator, Catalog Operations to support various editorial and operational processes needed in order to efficiently publish and update Audible's catalog metadata.

As a Coordinator, Catalog Operations you will oversee...
- Product Metadata Indexing and Copyediting: Enter, edit, proofread, and fact-check metadata records in our content management system prior to releasing a product to Audible marketplaces (Audible stores, Amazon, iTunes). Key elements such as a product's company identification, on-sale date, distribution rights, availability, pricing, provider, royalty earner, title, descriptive copy, and taxonomy are top priority areas of review with primary focus on, but not limited to, German- and Italian-language products.
- Catalog Updates and Trouble Ticketing: Perform, process and verify daily metadata update and correction re-quests received from providers, customers, and internal stakeholders via tickets or other sources, and ensure that requests are answered appropriately and in due time.
- Process/Workflow Improvement & Documentation: Envision, articulate, implement, and document streamlined processes; foster alignment across (inter)departmental teams for maximized standardization across metadata-related workflows; weigh risks and gains to drive change.
- Product Relationships and Affiliations: Support customer discovery by creating, verifying and updating product relationships such as Category Assignments, Series Affiliation (e.g. linking works in a trilogy), Title Authority (grouping different versions of works together) or Contributor Authority (bibliography).
- Table of Contents (ToC): Proofread table of content data for Audible products.

In this position, you will work as part of a team that accurately enters, edits, and maintains metadata, audio assets and image art for all products. You will focus on the complete and accurate data entry of all product metadata, which includes utilizing a variety of tools to quickly and thoroughly research various ad-hoc requests.

You will feel comfortable in this role if you enjoy working with systems, processes, and literature in a fast-paced environment, take pride in delivering accurate results, and have a passion for technology and media, specifically spoken word audio.

At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in an Audible workspace (work from hub) and remote work (work from home). For more information, please visit

We are open to hiring candidates to work out of one of the following locations:

Berlin, BE, DEU

Basic Qualifications

- Excellent command of the written and spoken German and Italian language, English also.
- Prior experience in data entry or proofreading.
- Highly organized and demonstrated focused attention to detail.
- Technical proficiency in Windows operating environment, fluency in Outlook and MS Word.
- Advanced Excel skills and experience using advanced features such as pivot tables and vlookup.

Preferred Qualifications

- B.A./B.S. or equivalent degree, preferably in Humanities.
- Additional language skills in other languages are a major plus, such as French, Spanish, or Portuguese.
- Demonstrated multi-tasking and problem-solving skills in a fast-paced, time-sensitive environment.
- An avid consumer of media, including books/periodicals (audio and digital reader), websites, blogs, and other digital content sources.

Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of ethnic origin, gender, religion or belief, disability, age, sexual identity, or any other legally protected status. We therefore ask you to exclude unnecessary information, such as a photo, date or place of birth, gender identification, family and marital status, nationality, religion etc. from your CV or resume. Thank you for doing your part to create equal opportunities for everyone.
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